IT Management


  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    September 09, 2021
  • Gartner Magic Quadrant IT vendor risk management tool tile.
    IT Management
    ServiceNow named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools
    September 02, 2021
  • A man holds his hard hat while browsing his phone.
    IT Management
    ServiceNow partners with Intel, Volteo to provide EaaS, Edge to Service Solutions
    August 30, 2021
  • IT asset discovery: Two male workers hover over their laptops.
    IT Management
    When it comes to IT asset discovery, a snapshot won’t suffice
    August 26, 2021
  • A smiling female IT agent with a headset
    IT Management
    New Virtual Agent integration automates time-consuming IT issues
    August 18, 2021
  • Continual improvement management: A man stands in a server room working on a laptop.
    IT Management
    Driving IT operations excellence with continual improvement management
    August 17, 2021
  • Data security: A woman does something on her smartphone in a public place.
    IT Management
    How Sportsbet enhanced data security with automation
    August 16, 2021
  • A system administrator sits at a computer monitor.
    Careers
    How to start and grow a system administrator career
    July 29, 2021
  • Digital workflows help keep airport access secure.
    IT Management
    How digital workflows ensure secure access at Copenhagen Airport
    July 26, 2021
  • Combining ITSM and ITOM can help your business be more proactive and resilient.
    IT Management
    4 benefits of combining ITSM and ITOM
    July 22, 2021
  • Managing multicloud workflows just got easier with ServiceNow and Google Cloud.
    IT Management
    4 ways ServiceNow, Google offer seamless multicloud workflows
    June 22, 2021
  • Improving enterprise IT security
    IT Management
    3 ways to improve your enterprise IT security
    June 11, 2021
  • Project portfolio management
    IT Management
    Project Portfolio Management: Creating project management excellence
    June 01, 2021
  • Run IT like a business with the ServiceNow CIO Dashboard.
    IT Management
    How a CIO dashboard helps you run IT like a business
    May 19, 2021
  • Gartner names ServiceNow a leader in enterprise Agile planning tools.
    IT Management
    ServiceNow named a Magic Quadrant Leader in Enterprise Agile Planning Tools
    April 27, 2021
  • ServiceNow and Oracle integrate for cloud optimization.
    IT Management
    ServiceNow and Oracle Cloud Integrate for Cloud Optimization
    April 14, 2021
  • Simplifying hardware asset management with automation - ServiceNow
    IT Management
    How automation simplifies hardware asset management
    April 07, 2021
  • Confessions of an IT service desk staffer
    IT Management
    Confessions of an IT service desk staffer
    April 02, 2021
  •  Your ITSM should incorporate human-centered design.
    IT Management
    How human-centered design yields better ITSM experiences
    April 01, 2021
  • IT Operations Management visibility delivers peace of mind - ServiceNow Blog
    IT Management
    How ITOM visibility delivers peace of mind
    March 29, 2021
  • Human-centered IT service management - ServiceNow Blog
    IT Management
    Human-centered IT service management: The next great differentiator
    March 24, 2021
  • EPA Victoria transforms from ITSM to enterprise service management - ServiceNow Blog
    Digital Transformation
    From ITSM to enterprise service management
    March 16, 2021
  • Oracle ServiceNow partnership
    IT Management
    Oracle verifies ServiceNow as a third-party tool vendor
    March 15, 2021
  • employee workflow solutions help remote employees stay safe 
    Work Better
    Out of the box GRC Processes - How two companies prospered
    February 24, 2021
  • employee workflow solutions help remote employees stay safe 
    Work Better
    Start off the new year with ITSM
    February 22, 2021
  • employee workflow solutions help remote employees stay safe 
    IT Management
    ServiceNow and Microsoft power virtual agent collaboration on Teams for the new distributed world of work
    February 19, 2021
  • employee workflow solutions help remote employees stay safe 
    Now on Now
    IT Asset Management to reconfigure a pre-COVID supply chain
    February 18, 2021
  • employee workflow solutions help remote employees stay safe 
    Now on Now
    CMDB: ServiceNow’s foundation for success
    February 03, 2021
  • employee workflow solutions help remote employees stay safe 
    IT Management
    How well do you know modern  ITAM?
    February 01, 2021
  • employee workflow solutions help remote employees stay safe 
    IT Management
    New Year's resolution webinars with ServiceNow’s leaders  
    January 25, 2021
  • employee workflow solutions help remote employees stay safe 
    Digital Transformation
    Race to Automation with the right ITSM
    January 19, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    IT Management
    Getting to know IT asset management
    January 05, 2021
  • ServiceNow is pleased to announce new Operational Risk Management and resilience capabilities for the enterprise that will help companies. 
    IT Management
    ServiceNow Introduces New Operational Risk and Resilience Capabilities for the Enterprise
    October 26, 2020
  • Today, we’re pleased to announce a new partnership with IBM
    IT Management
    IT just got smarter 
    October 15, 2020
  • ServiceNow has been recognized as a Magic Quadrant Leader in ITSM Tools and has been placed furthest in completeness of Vision and highest in Ability to Execute in the 2020 Gartner Magic Quadrant for ITSM Tools. We are humbled by
    IT Management
    For the 7th year in a row, ServiceNow is named a Leader in the Gartner Magic Quadrant for IT Service Management Tools
    October 14, 2020
  • People gathered around a table at a meeting
    IT Management
    Our IT transformation strategy equals three zeros
    October 01, 2020
  • Bringing out the superhero in all of us
    IT Management
    5 IT strategy considerations to ensure business resilience
    August 19, 2020
  • Gartner 2020 Magic Quadrant for IT Risk Management
    IT Management
    ServiceNow named a Leader in the IT Risk Management Magic Quadrant
    August 14, 2020
  • 2020 Gartner Magic Quadrant for Software Asset Management Tools
    Digital Transformation
    ServiceNow named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools
    July 30, 2020
  • Man listening to head phones while on a computer
    IT Management
    5 things you should look for in your ITSM chatbot
    June 25, 2020
  • Continual Improvement Management, with ITSM
    IT Management
    Cut down the time to improve with ITSM Continual Improvement Management
    June 25, 2020
  • Return to Workplace
    IT Management
    ServiceNow to acquire CMDB pioneer Sweagle
    June 22, 2020
  • ServiceNow customers enjoy improved knowledge management
    Digital Transformation
    Four ways to improve knowledge management using Knowledge-Centered Service
    May 15, 2020
  • ServiceNow works to develop a self-healing IT environment
    IT Management
    ServiceNow is developing a self-healing IT environment
    May 07, 2020
  • ServiceNow and AWS Cloud Call Center
    IT Management
    ServiceNow launches Cloud Call Center solution
    April 28, 2020
  • Digital transformation
    IT Management
    How ServiceNow IT drives innovation and results
    April 16, 2020
  • Digital Transformation
    Your Golden Ticket: The Hidden Power of CMDB in IT Digital Transformation
    February 20, 2020
  • IT Management
    High-speed project management
    February 19, 2020
  • Introducing the Now Platform Rome release
    Now Platform
    Welcome to the Now Platform Rome release!
    The Now Platform Rome release includes hundreds of new features that accelerate innovation and help organizations create agile hybrid work environments.
  • Healthcare employee experience: 3 healthcare workers look at a tablet screen.
    Healthcare
    How healthcare company Roche innovated the employee experience
    Learn how healthcare company Roche found more agile, human-centric ways to improve collaboration and, ultimately, the patient and employee experience.
  • Hybrid work employee experience: A young woman works on a laptop at home.
    Employee Experience
    Delivering connected and engaging employee experiences for hybrid work
    The new Employee Workflows capabilities in the Now Platform Rome release are purpose-built employee experiences for hybrid work.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

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