Business Impact


  • Digital risk management
    Cybersecurity and risk
    3 ways to manage digital risk in any organization
    June 24, 2021
  • Return to the workplace
    Now on Now
    Return to the workplace: 4 steps to ensure business resilience
    June 21, 2021
  • Improving enterprise IT security
    IT Management
    3 ways to improve your enterprise IT security
    June 11, 2021
  • Workflow a better customer experience through digital transformation.
    Customer Experience
    4 ways to digitally transform the customer experience
    May 27, 2021
  • Preparing for changes in the workplace webinars - ServiceNow
    COVID-19
    How to prepare for changes in the workplace
    March 31, 2021
  • Human-centered IT service management - ServiceNow Blog
    IT Management
    Human-centered IT service management: The next great differentiator
    March 24, 2021
  • COVID management in the workplace webinars - ServiceNow Blog
    COVID-19
    Back to Work: COVID Management in the Workplace
    March 18, 2021
  • ServiceNow simplifies vaccine management with new capabilities.
    COVID-19
    ServiceNow simplifies vaccine management with new capabilities
    March 17, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Application Development
    Welcome to Quebec release!
    March 11, 2021
  • Woman holding clipboard industry
    Industry
    New ServiceNow industry solutions strengthen operations and drive growth
    March 11, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Application Development
    Now Platform Quebec release boosts employee experiences for the new era of work
    March 11, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Diversity Inclusion and Belonging
    Addressing tech’s gender imbalance
    March 09, 2021
  • employee workflow solutions help remote employees stay safe 
    IT Management
    ServiceNow and Microsoft power virtual agent collaboration on Teams for the new distributed world of work
    February 19, 2021
  • employee workflow solutions help remote employees stay safe 
    Digital Transformation
    How ServiceNow’s Degree Apprenticeship program is changing lives
    January 28, 2021
  • employee workflow solutions help remote employees stay safe 
    Business Impact
    New Employee Workflow Solutions Keep Workforces Safe 
    January 07, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Business Impact
    The citizen healthcare experience
    January 04, 2021
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    ServiceNow helps creative students meet real-world challenges  
    December 21, 2020
  • How we’re bridging the digital divide
    Business Impact
    Closing the digital divide in our own backyard
    December 17, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    How technology is changing healthcare workflows
    December 10, 2020
  • IDC found that 93% of agile organizations reported growing profits.
    Business Impact
    Agile organizations perform better
    December 10, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    Deloitte harnesses ServiceNow IT Business Management
    December 08, 2020
  • AI capabilities to help your customers
    Business Impact
    Element AI acquisition brings better, smarter AI capabilities for customers
    November 30, 2020
  • Santa knows how to workflow it
    Business Impact
    It’s a wonderful workflow
    November 24, 2020
  • Accenture started a digital transformation journey five or six years ago
    Business Impact
    How Accenture drives digital transformation at speed with the Now Platform
    November 23, 2020
  • Safe Workplace Apps help companies return to work
    Crisis Management
    New features and interface for Safe Workplace Apps
    November 19, 2020
  • Coca-Cola European partners determine a safe return to workplace
    Business Impact
    ServiceNow and Coca-Cola European Partners offer blueprint for safe return to workplace
    November 18, 2020
  • Woman standing in front of a school bus
    Business Impact
    Signs of innovation with TAPCO
    November 17, 2020
  • ServiceNow Employee and SAM Workflow product teams used the IntegrationHub Azure Directory spoke – part of a growing library of Microsoft spokes.
    Business Impact
    Automating common ServiceNow-Microsoft workflows just got easier
    November 12, 2020
  • Man and woman sitting at a laptop talking
    Business Impact
    Building a community of ecosystem partners
    November 05, 2020
  • ServiceNow, the leading workflow company that makes work, work better for people, today announced the appointment of Apple executive Larry Jackson.
    Business Impact
    ServiceNow appoints Apple executive Larry Jackson to its board of directors
    October 28, 2020
  • ServiceNow announced today that Gabrielle “Gaby” Toledano is joining the company as chief talent officer.
    Business Impact
    ServiceNow hires Gabrielle Toledano as chief talent officer
    October 28, 2020
  • ServiceNow is pleased to announce new Operational Risk Management and resilience capabilities for the enterprise that will help companies. 
    IT Management
    ServiceNow Introduces New Operational Risk and Resilience Capabilities for the Enterprise
    October 26, 2020
  • Accenture and ServiceNow partnership brings customers digital transformation
    Digital Transformation
    Accenture and ServiceNow reimagine the future of business
    October 22, 2020
  • People walking
    Business Impact
    Memorable employee experiences start with bespoke onboarding
    October 20, 2020
  • Today, we’re pleased to announce a new partnership with IBM
    IT Management
    IT just got smarter 
    October 15, 2020
  • Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
    Business Impact
    ServiceNow adds Health and Safety Testing app to Safe Workplace suite
    October 15, 2020
  • ServiceNow has been recognized as a Magic Quadrant Leader in ITSM Tools and has been placed furthest in completeness of Vision and highest in Ability to Execute in the 2020 Gartner Magic Quadrant for ITSM Tools. We are humbled by
    IT Management
    For the 7th year in a row, ServiceNow is named a Leader in the Gartner Magic Quadrant for IT Service Management Tools
    October 14, 2020
  • ServiceNow has DevOps integrations with continuous Improvement (CI)  toolsets Azure, GitHub, Jenkins and Gitlab
    Business Impact
    ServiceNow Announces New DevOps Integrations to Speed Up Application Delivery 
    October 14, 2020
  • ServiceNow is the official workflow partner of the NBA
    Digital Transformation
    ServiceNow helps the NBA and WNBA get back in the game
    October 12, 2020
  • Welcome to the Future of Work: Now at Work 2020
    Business Impact
    ServiceNow global survey shows how COVID-19 is changing work
    October 07, 2020
  • Welcome to the Future of Work: Now at Work 2020
    Business Impact
    Now at Work 2020: The future of work is now
    October 06, 2020
  • Gartner Magic Quadrant scatterplot
    Business Impact
    ServiceNow Named a Leader in the 2020 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    October 05, 2020
  • People gathered around a table at a meeting
    IT Management
    Our IT transformation strategy equals three zeros
    October 01, 2020
  • Man working at a bar
    Business Impact
    Workflow Guides offer curated content for business leaders
    September 30, 2020
  • Men sitting together in a meeting.
    Business Impact
    Understanding the ‘new normal’ for financial services
    September 29, 2020
  • We’re excited to share that Nichole Francis Reynolds has joined ServiceNow as vice president of Global Government Relations.
    Business Impact
    ServiceNow welcomes Nichole Francis Reynolds to head new Global Government Relations team
    September 28, 2020
  • People gathered around a laptop.
    Business Impact
    How ServiceNow is helping to close the digital skills gap
    September 24, 2020
  • ServiceNow unveils Now At Work
    Business Impact
    Get ready for Now at Work 2020 Digital Experience
    September 23, 2020
  • ServiceNow and Microsoft logos
    Business Impact
    ServiceNow delivers new native workflows in Microsoft Teams to create the future of work
    September 22, 2020
  • Digital government comes of age
    Business Impact
    Putting people first
    September 16, 2020
  • Telecommunications: A woman stands a sidewalk holding a coffee and looking at her mobile phone.
    Telecommunications
    3 ways 5G can help telecommunications companies improve business
    Despite the benefits of 5G technology for telecommunications companies, many struggle with legacy processes. Learn three ways 5G can help improve business.
  • A man looks at his phone over an open laptop.
    Financial Services
    Asia-Pacific banking outlook: Compliance culture depends on innovation
    Banking institutions are risk engines. ServiceNow can help reconcile data, streamline customer experiences, and future-proof financial services.
  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    We’re thrilled to be positioned as a Leader in the 2021 Gartner Magic Quadrant for ITSM (Information Technology Service Management) Tools.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

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