Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Business Impact


  • Transforming IT operations: A conversation with Chanda Dani
    Digital Workflows
    Transforming IT operations: A conversation with Chanda Dani
    05-02-2019
  • Introducing the ServiceNow Blog
    Now Platform
    Introducing the ServiceNow Blog
    05-01-2019
  • Service Delivery and Management
    Accelerating Thames Water’s IT Flow
    04-18-2019
  • Now Platform
    ServiceNow EMEA Partner Summit awards 2019 and the winner is…
    03-06-2019
  • Young businesswoman calling on mobile phone with laptop and coffee on the table.
    Digital Workflows
    Employees should not have to go to work to get to work
    03-04-2019
  • Building a Great Employee Experience is a Team Sport
    01-09-2019
  • Web
    Business Impact
    ServiceNow Named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management Tools
    11-19-2018
  • Web
    Business Impact
    ServiceNow is a Leader in Integrated Risk Management
    07-18-2018
  • AI and Automation
    ServiceNow Wins Gold: Receives Coveted Stevie® Award for Customer Service
    02-27-2018
  • Business Impact
    How ServiceNow uses Enterprise Onboarding and Transitions to Accelerate New Hire Provisioning by 94%
    02-09-2018
  • Business Impact
    How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%
    01-17-2018
  • Cybersecurity and risk
    How ServiceNow uses Security Operations to Deliver 6X Faster Processing via Automation and Integration
    12-05-2017
  • Business Impact
    How ServiceNow Built an Application that Increases Approval Speed of Legal Agreements by 10X
    12-05-2017
  • Service Delivery and Management
    How ServiceNow Uses ITBM to Accelerate Project Delivery by 20%
    11-10-2017
  • Business Impact
    Meet ServiceNow Agent Intelligence: Machine Learning for Everyday Work
    10-16-2017
  • Business Impact
    How ServiceNow uses the Now Platform® to achieve a 13-point increase in NPS and a 25% case deflection rate
    09-22-2017
  • Service Delivery and Management
    How ServiceNow Uses GRC to Reduce 66% of our SOX Administrative Burden
    08-17-2017
  • Business Impact
    How ServiceNow Uses Performance Analytics to Drive Business Outcomes
    07-14-2017
  • Business Impact
    Using the NowPlatform to transform the IT experience
    06-05-2017

Featured

  • AltaGas keeps it simple with out-of-the-box GRC
    09-19-2019 Using ServiceNow allowed AltaGas to increase the maturity of the cybersecurity and GRC processes and enable a better alignment with WGL’s security processes.
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019 Novartis needs a lot of outside help to manufacture, market, sell, and distribute its goods and services—namely, more than 80,000 third-party vendors in 155 countries.
  • How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019 How Denver replaced spreadsheets with Vendor Risk Management
  • Digital Workflows
    How Mary Kay tamed the ITOM beast
    06-20-2019 How Mary Kay tamed the ITOM beast

Trends & Research

How to please customers at scale
Why employee service delivery matters
How to identify your company’s secret influencers

Topics

Year