Business Impact


  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Now Platform
    Welcome to Quebec release!
    March 11, 2021
  • Woman holding clipboard industry
    Business Impact
    New ServiceNow industry solutions strengthen operations and drive growth
    March 11, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Business Impact
    Addressing tech’s gender imbalance
    March 09, 2021
  • employee workflow solutions help remote employees stay safe 
    Business Impact
    ServiceNow and Microsoft power virtual agent collaboration on Teams for the new distributed world of work
    February 19, 2021
  • employee workflow solutions help remote employees stay safe 
    Business Impact
    New Employee Workflow Solutions Keep Workforces Safe 
    January 07, 2021
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Business Impact
    The citizen healthcare experience
    January 04, 2021
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    ServiceNow helps creative students meet real-world challenges  
    December 21, 2020
  • How we’re bridging the digital divide
    Business Impact
    Closing the digital divide in our own backyard
    December 17, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    How technology is changing healthcare workflows
    December 10, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    Agile organizations perform better
    December 10, 2020
  • IT Business Management makes product portfolio management more efficient
    Business Impact
    Deloitte harnesses ServiceNow IT Business Management
    December 08, 2020
  • AI capabilities to help your customers
    Business Impact
    Element AI acquisition brings better, smarter AI capabilities for customers
    November 30, 2020
  • Santa knows how to workflow it
    Business Impact
    It’s a wonderful workflow
    November 24, 2020
  • Accenture started a digital transformation journey five or six years ago
    Business Impact
    How Accenture drives digital transformation at speed with the Now Platform
    November 23, 2020
  • Safe Workplace Apps help companies return to work
    Business Impact
    New features and interface for Safe Workplace Apps
    November 19, 2020
  • Coca-Cola European partners determine a safe return to workplace
    Business Impact
    ServiceNow and Coca-Cola European Partners offer blueprint for safe return to workplace
    November 18, 2020
  • Woman standing in front of a school bus
    Business Impact
    Signs of innovation with TAPCO
    November 17, 2020
  • ServiceNow Employee and SAM Workflow product teams used the IntegrationHub Azure Directory spoke – part of a growing library of Microsoft spokes.
    Business Impact
    Automating common ServiceNow-Microsoft workflows just got easier
    November 12, 2020
  • Man and woman sitting at a laptop talking
    Business Impact
    Building a community of ecosystem partners
    November 05, 2020
  • ServiceNow, the leading workflow company that makes work, work better for people, today announced the appointment of Apple executive Larry Jackson.
    Business Impact
    ServiceNow appoints Apple executive Larry Jackson to its board of directors
    October 28, 2020
  • ServiceNow announced today that Gabrielle “Gaby” Toledano is joining the company as chief talent officer.
    Business Impact
    ServiceNow hires Gabrielle Toledano as chief talent officer
    October 28, 2020
  • ServiceNow is pleased to announce new Operational Risk Management and resilience capabilities for the enterprise that will help companies. 
    IT Management
    ServiceNow Introduces New Operational Risk and Resilience Capabilities for the Enterprise
    October 26, 2020
  • People walking
    Business Impact
    Memorable employee experiences start with bespoke onboarding
    October 20, 2020
  • Today, we’re pleased to announce a new partnership with IBM
    Business Impact
    IT just got smarter 
    October 15, 2020
  • Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
    Business Impact
    ServiceNow adds Health and Safety Testing app to Safe Workplace suite
    October 15, 2020
  • ServiceNow has been recognized as a Magic Quadrant Leader in ITSM Tools and has been placed furthest in completeness of Vision and highest in Ability to Execute in the 2020 Gartner Magic Quadrant for ITSM Tools. We are humbled by
    IT Management
    For the 7th year in a row, ServiceNow is named a Leader in the Gartner Magic Quadrant for IT Service Management Tools
    October 14, 2020
  • ServiceNow has DevOps integrations with continuous Improvement (CI)  toolsets Azure, GitHub, Jenkins and Gitlab
    Business Impact
    ServiceNow Announces New DevOps Integrations to Speed Up Application Delivery 
    October 14, 2020
  • Welcome to the Future of Work: Now at Work 2020
    Business Impact
    ServiceNow global survey shows how COVID-19 is changing work
    October 07, 2020
  • Welcome to the Future of Work: Now at Work 2020
    Business Impact
    Now at Work 2020: The future of work is now
    October 06, 2020
  • Gartner Magic Quadrant scatterplot
    Business Impact
    ServiceNow Named a Leader in the 2020 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    October 05, 2020
  • People gathered around a table at a meeting
    IT Management
    Our IT transformation strategy equals three zeros
    October 01, 2020
  • Man working at a bar
    Business Impact
    Workflow Guides offer curated content for business leaders
    September 30, 2020
  • Men sitting together in a meeting.
    Business Impact
    Understanding the ‘new normal’ for financial services
    September 29, 2020
  • We’re excited to share that Nichole Francis Reynolds has joined ServiceNow as vice president of Global Government Relations.
    Business Impact
    ServiceNow welcomes Nichole Francis Reynolds to head new Global Government Relations team
    September 28, 2020
  • People gathered around a laptop.
    Business Impact
    How ServiceNow is helping to close the digital skills gap
    September 24, 2020
  • ServiceNow unveils Now At Work
    Business Impact
    Get ready for Now at Work 2020 Digital Experience
    September 23, 2020
  • ServiceNow and Microsoft logos
    Business Impact
    ServiceNow delivers new native workflows in Microsoft Teams to create the future of work
    September 22, 2020
  • Digital government comes of age
    Business Impact
    Putting people first
    September 16, 2020
  • Business Continuity Management and Telecommunications Network Performance Management
    Business Impact
    Welcome to the Now Platform Paris Release!
    September 16, 2020
  • Our Now Platform includes many new technology integrations
    Now Platform
    New partner integrations in Now Platform Paris release simplify common workflows 
    September 16, 2020
  • Digital government comes of age
    Business Impact
    ServiceNow Announces Human Resources Leadership Transition
    September 14, 2020
  • Vanessa Smith
    Business Impact
    ServiceNow hires industry veteran Vanessa Smith as senior vice president, Global Go-to-Market
    September 08, 2020
  • ServiceNow partners with Cisco to enhance contact tracing capabilities
    Business Impact
    ServiceNow partners with Cisco to enhance contact tracing capabilities
    September 03, 2020
  • Best practices for digital transformation in the telecom sector
    Business Impact
    Best practices for digital transformation in the telecom sector
    August 31, 2020
  • Business Continuity Management and Telecommunications Network Performance Management
    Business Impact
    ServiceNow named a Leader in the 2020 Magic Quadrant for IT Vendor Risk Management Tools
    August 27, 2020
  • Digital government comes of age
    Business Impact
    Digital government comes of age
    August 25, 2020
  • Bringing out the superhero in all of us
    Business Impact
    5 IT strategy considerations to ensure business resilience
    August 19, 2020
  • Driving culture and motivating our people in challenging times
    Business Impact
    Driving culture and motivating our people in challenging times
    August 17, 2020
  • Gartner 2020 Magic Quadrant for IT Risk Management
    Business Impact
    ServiceNow named a Leader in the IT Risk Management Magic Quadrant
    August 14, 2020
  • Deloitte adopts the Now Platform
    Business Impact
    How Deloitte uses the Now Platform to serve clients worldwide
    August 12, 2020
  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • employee workflow solutions help remote employees stay safe 
    Digital Workflows
    How building an app can boost your team’s efficiency
  • employee workflow solutions help remote employees stay safe 
    Digital Workflows
    Transforming citizen experiences in federal healthcare agencies
Productivity depends on people

Topics

Year