ServiceNow Research


  • Open-source Azimuth logo
    Research
    Introducing Azimuth, an open-source project from ServiceNow
    June 14, 2022
  • Data augmentation for intent classification with Large Language Models
    Research
    Data Augmentation for Intent Classification with Off-the-shelf Large Language Models
    June 10, 2022
  • Multi-label Iterated Learning (MILe)
    Research
    Multi-label Iterated Learning for Image Classification with Label Ambiguity
    June 10, 2022
  • Papers accepted at ACL 2022
    Research
    ServiceNow Research spotlight: Papers accepted at ACL 2022
    April 21, 2022
  • "When it comes time to put new AI models or breakthroughs into practice, deployment must occur at larger scale than what we consider in a research paper." Nicolas Chapados, VP, Research, NVIDIA GTC '22 - Leaders in AI Panel Discussion
    Research
    NVIDIA GTC '22 - Leaders in AI Panel Discussion and Q&A
    March 22, 2022
  • Papers accepted at the 2022 IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR)
    Research
    ServiceNow Research spotlight: Papers accepted at the 2022 IEEE/CVF Conference on Computer Vision and Pattern Recognition (CVPR)
    March 14, 2022
  • Bridging the Gap Between AI Planning and Reinforcement Learning
    Research
    3rd Planning and Reinforcement Learning Workshop @ ICAPS 2022
    March 01, 2022
  • Deep Learning for Code
    Research
    DL4C Workshop @ ICLR 2022
    February 22, 2022
  • Learning with Limited Labelled Data for Image and Video Understanding
    Research
    L3D-IVU Workshop @ CVPR 2022
    February 17, 2022
  • Anchoring Machine Learning in Classical Algorithmic Theory
    Research
    GroundedML Workshop @ ICLR 2022
    February 16, 2022
  • Continual Learning in Computer Vision
    Research
    3rd CLVision CVPR Workshop
    February 15, 2022
  • Papers accepted at the Thirty-fifth Conference on Neural Information Processing Systems, NeurIPS 2021
    Research
    Thirty-fifth Conference on Neural Information Processing Systems - NeurIPS 2021
    December 07, 2021
  • Open-source Azimuth logo
    Research
    Introducing Azimuth, an open-source project from ServiceNow
    Azimuth open-source software helps AI practitioners better understand their dataset and model predictions by performing thorough dataset and error analyses.
  • The Smart Factory @ Wichita exterior
    Manufacturing
    Powering smart factories of the future
    As manufacturers prioritize modernization in pursuit of smart factories, the path isn’t always clear. Find out how ServiceNow and Deloitte are addressing that.
  • ServiceNow is #1 in AIOps - Gartner 2021 Worldwide Market Share
    AI and Automation
    ServiceNow named worldwide AIOps market share leader by Gartner®
    Gartner named ServiceNow the AIOps worldwide market share leader. Discover what makes Predictive AIOps unique and how it helps organizations be proactive.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

Year