Solutions

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  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Product Insights


  • Strategy
    Five tips to kick digital workflows into high gear
    10-24-2019
  • Digital Workflows
    Are You Innovation Experienced?
    10-23-2019
  • Implementing agile IT service management on a cutting-edge platform
    10-16-2019
  • Always Be Closing finance
    Service Delivery and Management
    Delivering great service to employees is the first step to improving employee experience
    10-14-2019
  • At the Tech Lounge, the human touch makes all the difference
    10-11-2019
  • Digital Workflows
    ServiceNow New York release paves the way to a native mobile-optimized future
    10-03-2019
  • Partners
    Accruent helps clinics delivers safer, more modern healthcare equipment on the Now Platform
    10-03-2019
  • Customer Experience
    The Value of Customer Service Management for Service Providers
    09-25-2019
  • One more step towards a mobile-first workplace
    09-25-2019
  • Digital transformation that drives meaningful face-to-face client relationships
    09-24-2019
  • AltaGas keeps it simple with out-of-the-box GRC
    09-19-2019
  • ai ops team
    AI and Automation
    Keep pace with the digital speed of your business with AIOps
    09-19-2019
  • AI and Automation
    How successful CIOs think
    09-13-2019
  • Reporting on risk to the board of directors: Finding the right altitude
    09-10-2019
  • Digital Workflows
    How using ServiceNow can financially boost communication service providers
    09-05-2019
  • Digital Workflows
    Introducing the Now Platform New York release
    09-04-2019
  • Operations and Uptime
    How ServiceNow is reinventing the financial close
    09-04-2019
  • Digital Transformation
    Let tech handle the menial so people can fast-track the meaningful
    08-27-2019
  • Customer Experience
    How to transition customer service from good to great
    08-23-2019
  • Digital Workflows
    Re-imagining online citizen engagement
    08-20-2019
  • Customer Experience
    Great Customer Service Can Come with Great Cost Savings
    08-08-2019
  • Why ITOM, ITSM, and AIOps belong together
    AI and Automation
    Why ITOM, ITSM, and AIOps belong together
    08-01-2019
  • Digital Workflows
    How ServiceNow is helping U.S. Bank build a culture of IT self-service
    07-30-2019
  • People in modern meeting room
    Digital Workflows
    High-performing CIOs: Getting out of the tech engine and into the driving seat of digital transformation
    07-29-2019
  • Cropped shot of two customer service representatives at work in their office
    Digital Workflows
    Preventing incidents in a crowded airspace
    07-25-2019
  • How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019
  • When a vision of operational excellence becomes reality
    07-18-2019
  • AI and Automation
    Better customer experience starts where CRM ends
    07-15-2019
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019
  • Customer Experience
    The Keys to Unlocking Growth in Telecom
    07-11-2019
  • Digital Transformation
    5 reasons your HR transformation has left employees wanting more
    07-02-2019
  • For use in our Brand Campaigns, for Leadership events only and for Digital
    Partners
    Celebrating what’s possible on the Now Platform
    06-27-2019
  • Partners
    ServiceNow brings security automation to the cloud with AWS
    06-25-2019
  • Digital Workflows
    How Mary Kay tamed the ITOM beast
    06-20-2019
  • Digital Workflows
    A tale of total customer focus - #shifttodigital
    06-14-2019
  • Digital Workflows
    How Sabre and ServiceNow teamed up for a DevOps makeover
    06-14-2019
  • New business streams, new markets, one platform
    Digital Workflows
    New business streams, new markets, one platform
    06-12-2019
  • Five ways to achieve operational excellence
    Digital Workflows
    Five ways to achieve operational excellence
    06-04-2019
  • Digital Workflows
    Digital transformation? It's about relationship building
    06-04-2019
  • Talent and Engagement
    How employee experience is reshaping HR and IT staffing
    06-03-2019
  • HR leaders should think like brands
    Talent and Engagement
    Why it's time for HR to think like a brand
    05-30-2019
  • Organizational Change Management
    Digital transformation requires upskilling and broad buy-in
    05-30-2019
  • Now Platform
    ServiceNow transforms the quarterly close
    05-24-2019
  • Transforming the employee experience at Standard Chartered Bank
    05-23-2019
  • Customer Experience
    How to Turn Raging Customers into Raving Fans
    05-17-2019
  • Digital Workflows
    IT Workflow: Q&A with Pablo Stern
    05-08-2019
  • Blake McConnell QA
    Digital Workflows
    Employee Workflow: Q&A with Blake McConnell
    05-08-2019

Featured

  • AltaGas keeps it simple with out-of-the-box GRC
    09-19-2019 Using ServiceNow allowed AltaGas to increase the maturity of the cybersecurity and GRC processes and enable a better alignment with WGL’s security processes.
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019 Novartis needs a lot of outside help to manufacture, market, sell, and distribute its goods and services—namely, more than 80,000 third-party vendors in 155 countries.
  • How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019 How Denver replaced spreadsheets with Vendor Risk Management
  • Digital Workflows
    How Mary Kay tamed the ITOM beast
    06-20-2019 How Mary Kay tamed the ITOM beast

Trends & Research

Soft skills matter in the age of AI
Rethink your workspace
DevOps comes to the enterprise

Topics

Year