Company News


  • Messaging service for employee and customer experience: A woman sits on a sofa holding a smartphone.
    Now Platform
    New Messaging Service drives end-to-end employee and customer experiences
    October 20, 2021
  • Now at Work 2021 Digital Experience: Tech Journalist Georgie Barrat and ServiceNow Chief Innovation Officer Dave Wright
    Events
    Now at Work keynote recap: The path forward in the hybrid workplace
    October 18, 2021
  • An integrated solution to activate ESG across the enterprise
    Cybersecurity and risk
    Announcing an integrated solution to activate ESG across the enterprise
    October 12, 2021
  • Business resilience: Two employees with face masks work at computers in an office.
    Cybersecurity and risk
    The fruits of business resilience
    October 07, 2021
  • Execution management meets digital workflows: Two employees sit at a desk looking at a computer monitor.
    AI and Automation
    Execution management meets digital workflows
    October 06, 2021
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
    September 24, 2021
  • Our journey to net zero by 2030
    Cybersecurity and risk
    ServiceNow commits to net-zero greenhouse gas emissions by 2030
    September 20, 2021
  • Gartner Magic Quadrant for IT Risk Management
    Cybersecurity and risk
    ServiceNow: A Leader in Gartner® Magic Quadrant™ for IT Risk Management for Second Year
    September 20, 2021
  • Introducing the Now Platform Rome release
    Now Platform
    Welcome to the Now Platform Rome release!
    September 16, 2021
  • Industry solutions: A man stands overlooking a factory while holding a tablet.
    Now Platform
    New ServiceNow industry solutions help organizations adapt to digital-first world
    September 16, 2021
  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    September 09, 2021
  • A man with glasses typing on a laptop.
    Application Development
    New Core Skills Micro-Certification Suite paths for Citizen and Application Developers
    September 07, 2021
  • Gartner Magic Quadrant IT vendor risk management tool tile.
    Cybersecurity and risk
    ServiceNow named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools
    September 02, 2021
  • Two women conversing with each other across a desk.
    Government
    Governments need a Total Experience model for service delivery
    September 02, 2021
  • A women with her arms up while holding a phone.
    Events
    Now at Work 2021: Open for registration
    August 31, 2021
  • A man holds his hard hat while browsing his phone.
    IT Management
    ServiceNow partners with Intel, Volteo to provide EaaS, Edge to Service Solutions
    August 30, 2021
  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for the CRM Customer Engagement Center
    Customer Experience
    ServiceNow a Leader in Gartner® Magic Quadrant™ for CRM Customer Engagement Center
    August 23, 2021
  • A smiling female IT agent with a headset
    Employee Experience
    New Virtual Agent integration automates time-consuming IT issues
    August 18, 2021
  • Indoor mapping to improve the employee experience
    Employee Experience
    ServiceNow to acquire indoor mapping company Mapwize
    August 11, 2021
  • Employees working in an office
    IT Management
    ServiceNow to acquire Swarm64 to support the world’s largest workflows
    August 05, 2021
  • Hybrid work leader Erica Volini
    Employee Experience
    Hybrid work leader Erica Volini to join ServiceNow
    August 05, 2021
  • Employees holding tablets greet a customer with a handshake.
    Customer Experience
    Empowering customers and employees through digital experience
    August 04, 2021
  • Hybrid work: A businessman sits in his home conversing with fellow employees through his computer screen.
    Employee Experience
    New Microsoft Cloud PC integration optimizes hybrid work
    July 14, 2021
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
    July 12, 2021
  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
    July 08, 2021
  • Helping organizations meet regulatory compliance for personal data in the European Union
    Cybersecurity and risk
    Why ServiceNow is investing in our European customers
    July 06, 2021
  • Congrats to ServiceNow CEO Bill McDermott for being named to Glassdoor’s Top CEOs 2021 list.
    Careers
    Glassdoor names Bill McDermott a Top CEO
    June 15, 2021
  • Enterprise SRE (site reliability engineering): where service reliability and business agility meet
    Application Development
    Service quality and the rising need for enterprise SRE
    June 15, 2021
  • ServiceNow is a top company to work for in Israel, according to BDi Code.
    Careers
    Israel’s BDi Code ranks ServiceNow a top company to work for
    June 14, 2021
  • Public sector organizations have a responsibility to veterans.
    Government
    How private and public sector organizations can better serve veterans
    June 07, 2021
  • Knowledge 2021 premium content is available at no charge.
    Events
    Knowledge 2021: Premium content at no charge
    June 03, 2021
  • COVID-19 is driving digital transformation.
    Crisis Management
    No going back: COVID-19 is catalyst for digital transformation
    May 26, 2021
  • Knowledge 2021 highlights: biggest takeaways
    Events
    Knowledge 2021: Biggest takeaways
    May 24, 2021
  • ServiceNow SecOps integrations with Microsoft security suite boost user security.
    Cybersecurity and risk
    ServiceNow integrates SecOps with Microsoft to boost user security
    May 20, 2021
  • Meet the winners of ServiceNow's Knowledge 2021 CreatorCon Hackathon.
    Events
    Meet the CreatorCon 2021 Hackathon winners
    May 18, 2021
  • Demand for digital services is up. Government can seize the opportunity.
    Government
    How government can meet the rising demand for digital services
    May 17, 2021
  • The power of workflows at Knowledge 2021
    Events
    Knowledge 2021: The power of workflows
    May 17, 2021
  • Award-winning journalist Veronica De La Cruz interviews ServiceNow CEO Bill McDermott at Knowledge 2021.
    Events
    Opening keynote recap: How ServiceNow workflows the world
    May 12, 2021
  • The customer service imperative
    Events
    The customer service imperative: Digital operations and engagement
    May 12, 2021
  • ServiceNow Creator Workflows offer low-code development.
    Application Development
    ServiceNow named a Leader in Low-Code Development Platforms
    May 12, 2021
  • Improving the employee experience with Employee Journey Management
    Events
    Changing how work gets done with Employee Journey Management
    May 11, 2021
  • Welcome to the Knowledge 2021 Digital Experience.
    Events
    Welcome to Knowledge 2021
    May 10, 2021
  • ServiceNow acquires Lightstep to help customers manage software complexity, reliability, and performance while enabling enterprise workflows that deliver great experiences.
    Application Development
    ServiceNow acquires next-gen observability leader Lightstep
    May 10, 2021
  • Meet the ServiceNow partners 2021 global award winners.
    Now Platform
    ServiceNow partners: 2021 global award winners
    May 07, 2021
  • Industry coverage at Knowledge 2021
    Events
    Knowledge 2021: Industry spotlight
    May 06, 2021
  • ServiceNow CreatorCon is for developers, architects, and citizen developers--or builders.
    Events
    3 reasons to attend CreatorCon—even if you’re not a coder
    May 05, 2021
  • How to get social at Knowledge 2021
    Events
    Get social at Knowledge 2021
    May 05, 2021
  • Knowledge 2021 social media contest rules
    Events
    Knowledge 2021 social media contest rules
    May 05, 2021
  • ServiceNow's Knowledge 2021 Digital Experience platform
    Events
    Get to know the Knowledge 2021 Digital Experience platform
    May 04, 2021
  • Workflow your world at Knowledge 2021.
    Events
    Workflow your world at Knowledge 2021
    May 04, 2021
  • Managing risk and security: A woman sits on a bench using a laptop at a train station.
    Cybersecurity and risk
    Proactively managing risk and security
    Organizations have realized the importance of proactively managing risk and security to build resilience and to emerge from a crisis stronger.
  • An integrated solution to activate ESG across the enterprise
    Cybersecurity and risk
    Announcing an integrated solution to activate ESG across the enterprise
    ServiceNow is releasing an integrated solution that empowers companies to activate ESG initiatives and activities across the enterprise for a better world.
  • Activating ESG strategies and initiatives can improve business and the world.
    Cybersecurity and risk
    Activating ESG strategies and initiatives to improve business and the world
    More organizations are championing environmental, social, and governance (ESG) initiatives. Learn how ServiceNow helps them activate those strategies.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people

Topics

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