Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Tom Yeatts

Tom Yeatts is the ServiceNow Chief Technology Officer for State & Local Government and Education.  He is passionate about the role of technology to help streamline government and educational service delivery, and enjoys working collaboratively to deliver practical solutions that save organizations both time and money, while increasing productivity and providing for a delightful customer experience. Prior to ServiceNow, Tom was Deputy CIO for Howard County, Maryland, where he led initiatives to automate workflows, digitize processes, and elevate the level of citizen experience in his County. Since their daughters have left the nest, Tom and his wife currently share their house with four high-maintenance dogs.

  • Digital Workflows
    Re-imagining online citizen engagement
    08-20-2019

Featured

  • AltaGas keeps it simple with out-of-the-box GRC
    09-19-2019
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019
  • How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019
  • Digital Workflows
    How Mary Kay tamed the ITOM beast
    06-20-2019

Trends & Research

How to please customers at scale
Why employee service delivery
How to identify your company’s secret influencers

Topics

Year