Todd Idler

Todd Idler, product marketing director, Customer Workflows, ServiceNow

Todd Idler is the product marketing director for Customer Workflows at ServiceNow. He’s responsible for driving demand, adoption, and success of ServiceNow solutions for customer service. Prior to ServiceNow, Todd held leadership roles in audience marketing, solution marketing, and product management at SAP and PeopleSoft. He also led a business software development and applications support department for the investments division of a national insurance and retirement services company.


  • Digitally transforming the customer experience
    Digital Transformation
    5 fixes for the customer experience quandary
    May 03, 2021

Featured

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    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    We’re thrilled to be positioned as a Leader in the 2021 Gartner Magic Quadrant for ITSM (Information Technology Service Management) Tools.

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Topics

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