Thomas Lee

Thomas Lee, Thought Leadership Writer, ServiceNow

Thomas Lee is a thought leadership writer for ServiceNow. He was a longtime business journalist, having written for the San Francisco Chronicle and the Star Tribune in Minneapolis. 


  • COVID-19 is driving digital transformation.
    Digital Transformation
    No going back: COVID-19 is catalyst for digital transformation
    May 26, 2021

Featured

  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • employee workflow solutions help remote employees stay safe 
    Digital Workflows
    How building an app can boost your team’s efficiency
  • employee workflow solutions help remote employees stay safe 
    Digital Workflows
    Transforming citizen experiences in federal healthcare agencies
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
Productivity depends on people
4 ways AI can power IT asset management

Topics

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