Simon Bowker

Simon Bowker, Head of Customer Workflow Solutions, Australia & New Zealand, ServiceNow

Simon Bowker is the head of Customer Workflow solutions in Australia and New Zealand for ServiceNow. He's responsible for managing sales, strategy, and customer success for the Customer Workflow and industry solutions that drive fierce customer loyalty with connected digital workflows.

Before joining ServiceNow, Simon led financial services and strategic accounts at Adobe. He also served as the APAC AVP of marketing applications at Teradata. Prior to moving to Australia, he was the UK managing director of European SaaS startup eCircle. 


  • Customer service: woman outdoors with phone to her ear
    Customer Experience
    Streamlining customer service to eliminate wasted time on hold
    February 28, 2022
  • Australia customer service generation gap: 2 generations of workers look at a laptop at a table outdoors
    Customer Experience
    Addressing Australia’s customer service generation gap
    February 16, 2022

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