Sheila Dowd

Sheila Dowd
Sheila Dowd is the ServiceNow Blog Editor and is on the Social Media team at ServiceNow. She loves talking about the future of work, ramen and college basketball.

  • Introducing the ServiceNow Blog
    Now Platform
    Introducing the ServiceNow Blog
    May 01, 2019

Featured

  • Image of magic quadrant leader report
    IT Management
    ServiceNow is again a Magic Quadrant Leader in Enterprise Agile Planning Tools
    ServiceNow has been recognized as a Leader in the Gartner Magic Quadrant for Enterprise Agile Planning Tools for the second year in a row. Find out why.
  • 3 women developers
    Application Development
    How 3 women are shaking up the developer community
    Three women from different backgrounds, inclinations, and industries are shaking up the developer community. Find out how and why they become developers.
  • ESG: solar farm
    Cybersecurity and risk
    Survey: ESG is a business imperative
    Businesses across the globe are under pressure to address environmental, social, and governance (ESG) issues. Learn ESG benefits and how to reach ESG goals.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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