ServiceNow Blog


  • Woman holding phone smiling and looking away
    Events
    3 reasons to get social at Knowledge
    May 09, 2022
  • #Know22 text
    Events
    Knowledge 2022 social media contest rules
    May 09, 2022
  • Business people talking in an office meeting
    Customer Stories
    4 customer stories that can help your business work better
    May 06, 2022
  • Field service: woman wearing hard hat looking at laptop outdoors at sunset
    Customer Experience
    Field service experience could be the next business differentiator
    April 21, 2022
  • ServiceNow's new CCO and CMO
    Culture
    Q&A: Meet ServiceNow’s new CMO and CCO
    April 20, 2022
  • San Diego release: surfer holding a surfboard in the ocean
    Now Platform
    Resources to guide you through the Now Platform San Diego release
    April 19, 2022
  • Technology giant Fujitsu: people walking outdoors in Tokyo surrounded by tall buildings
    Customer Stories
    How tech giant Fujitsu revamped itself from inside out
    April 18, 2022
  • Women in tech: two ServiceNow employees
    Culture
    Empowering women in the tech industry
    April 15, 2022
  • Government disaster response: rear view of 3 uniformed rescue workers
    Customer Stories
    How tech helps government agency recruit for disaster response
    April 12, 2022
  • Sales career in Korea: Hear from 3 employees
    Careers
    Growing a sales career in South Korea
    April 01, 2022
  • Reimagining customer experience: 3 employee stories
    Now on Now
    Reimagining customer experience: An employee story
    March 31, 2022
  • Early career employees at ServiceNow
    Careers
    Why 3 employees launched their careers with ServiceNow
    March 25, 2022
  • New world of work: 3 ServiceNow employees
    Careers
    ServiceNow employees are thriving in the new world of work
    March 18, 2022
  • International Women's Day: Together we break the bias
    Culture
    International Women’s Day: Together, we break the bias
    March 08, 2022
  • ServiceNow career: 2 ServiceNow employees from Germany
    Careers
    What it’s like to start a career at ServiceNow
    March 04, 2022
  • Sales careers at ServiceNow: 2 sales employees who work in Japan
    Careers
    Changing the sales game in Japan
    March 03, 2022
  • Automation in security: woman working on a laptop in a coffee shop
    Cybersecurity and risk
    4 ways automation can improve your security posture
    March 01, 2022
  • Customer service: woman smiling at smartphone in her hands
    Customer Experience
    How to get all your customer service channels ‘smiling’
    February 18, 2022
  • Celebrate Black history. Be you. Be well.
    Culture
    Honoring Black History Month and Black health and wellness
    February 15, 2022
  • Improving ITSM and customer service with automation: A person holds a smartphone.
    AI and Automation
    3 ways automation can improve ITSM and customer service
    February 10, 2022
  • ServiceNow employees volunteer to help in the wake of Germany floods.
    Culture
    ServiceNow employees step up to help in the wake of Germany floods
    February 04, 2022
  • ServiceNow is one of the Fortune World's Most Admired Companies 2022.
    Culture
    Fortune: ServiceNow is a World’s Most Admired Company
    February 03, 2022
  • When we work, the world works.
    Careers
    In the beginning: How ServiceNow was born
    January 28, 2022
  • Proactive IT operations: A woman sits at a laptop in an office.
    IT Management
    Go from reactive to proactive IT operations with AI
    January 25, 2022
  • AIOps: One worker points at a laptop screen while another worker looks on.
    IT Management
    AIOps: Predict and prevent IT issues before they happen
    January 14, 2022
  • ServiceNow is a 2022 Glassdoor Best Place to Work.
    Careers
    ServiceNow is a Glassdoor Best Place to Work
    January 11, 2022
  • Meet Derrick for an inside look at federal sales at ServiceNow.
    Careers
    Meet Derrick: An inside look at federal sales at ServiceNow
    January 07, 2022
  • ServiceNow employees making a global impact
    Culture
    Global impact: Devoting hours to others during Month of Service
    December 21, 2021
  • Employee experience: 3 ServiceNow employees
    Now on Now
    Collaboration: The key to a reimagined employee experience
    December 17, 2021
  • Field service management: 2 co-workers with hard hats standing in a warehouse
    Customer Experience
    3 ways to improve field service management
    December 13, 2021
  • 4 Black and Latinx leaders at ServiceNow in the Strive leadership program
    Careers
    How Black and Latinx leaders strive for excellence in their careers
    December 10, 2021
  • 3 ServiceNow employees who live with disabilities
    Culture
    Celebrating people with disabilities in the workplace
    December 02, 2021
  • Fortune Future 50 2021
    Now Platform
    Fortune names ServiceNow to Future 50 list for fifth year
    December 02, 2021
  • 3 ServiceNow employees who work on the data science team
    Careers
    What it’s like to work in data science at ServiceNow
    November 24, 2021
  • Two manufacturing employees discuss work in a lab.
    Manufacturing
    3 ways manufacturers can embrace agility and stay competitive
    November 19, 2021
  • 2 ServiceNow employees and 2 Benedict College students
    Culture
    ServiceNow and Benedict College partner to create pathways to success
    November 18, 2021
  • Veterans Day - November 11. Service shapes ServiceNow. Our veterans, the world over, make us stronger.
    Culture
    Honoring veterans at ServiceNow
    November 11, 2021
  • Two ServiceNow employees in Dublin reap career growth and inclusion.
    Careers
    How ServiceNow employees reap the benefits of growth and inclusion
    November 03, 2021
  • ServiceNow Solution Consulting Academy members and enrollees
    Careers
    Solution Consulting Academy helps veterans launch post-service career
    October 29, 2021
  • Healthcare: A male doctor and nurse look at a tablet with a young patient and her mother.
    Healthcare
    3 ways to improve the healthcare patient experience and save
    October 28, 2021
  • Streamlined ERP migrations, modern systems of record: A man sits at a table working on a laptop.
    Application Development
    Gekkobrain acquisition to streamline ERP migrations, modernize systems of record
    October 26, 2021
  • Messaging service for employee and customer experience: A woman sits on a sofa holding a smartphone.
    Now Platform
    New Messaging Service drives end-to-end employee and customer experiences
    October 20, 2021
  • Now at Work 2021 Digital Experience: Tech Journalist Georgie Barrat and ServiceNow Chief Innovation Officer Dave Wright
    Events
    Now at Work keynote recap: The path forward in the hybrid workplace
    October 18, 2021
  • 3 cloud services engineers at ServiceNow
    Careers
    3 ways cloud services engineers drive innovation at ServiceNow
    October 15, 2021
  • 3 female solution consultants at ServiceNow
    Careers
    Creating change: Female solution consultants at ServiceNow
    October 08, 2021
  • Early careers at ServiceNow: 4 interns turned full-time employees
    Careers
    Early careers at ServiceNow: Culture and opportunity for advancement
    October 01, 2021
  • Improving telecommunications: A businessman stands in a concrete structure holding a phone.
    Telecommunications
    3 ways telecommunications companies can improve the customer experience
    September 30, 2021
  • The citizen developers program
    Now on Now
    Low code, high impact: Empowering citizen developers
    September 27, 2021
  • 3 ServiceNow employees who stepped up to help fellow employees in need when COVID-19 hit India: Jeba S., Swaroop T., and Arun S.
    Culture
    Employees helping employees amid India’s COVID-19 waves
    September 24, 2021

Featured

  • Woman holding phone smiling and looking away
    Events
    3 reasons to get social at Knowledge
    Knowledge is back—this year in person and digital experience! You’ll have opportunities to win big prizes. Find out about three social media contests.
  • #Know22 text
    Events
    Knowledge 2022 social media contest rules
    Read the official rules of the Knowledge 2022 social media contests: Caption This, Retweet to win, and #Know22 Scavenger Hunt.
  • Customer efficiency innovations: man typing on a laptop
    Now Platform
    ServiceNow launches 3 innovations to help improve customer efficiency
    We’re continually innovating to help make work better for everyone. See new solutions that unlock productivity, low-code governance, and innovation.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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