Ryan Wood-Taylor

Ryan Wood-Taylor

Ryan Wood-Taylor is the director of product marketing at ServiceNow, where he leads IT Asset Management marketing for ServiceNow's fastest-growing product, Software Asset Management. For the past 15 years, his career has been focused on ITAM program implementations, software asset management, and sales operations enablement. As an advisory services professional, he served clients in the Fortune 100 looking to optimize hardware and software spend, understand contractual risk, and realize IT operational efficiency. Ryan also built software audit licensing programs at large software companies that are driving hundreds of millions in revenue annually. 


  • Oracle ServiceNow partnership
    Oracle verifies ServiceNow as a third-party tool vendor
  • 2020 Gartner Magic Quadrant for Software Asset Management Tools
    Digital Transformation
    ServiceNow named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools


  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
  • customer-service-series2.jpg
    Customer Experience
    Six trends driving customer service transformation
Productivity depends on people
4 ways AI can power IT asset management