Rob Fernie

Rob Fernie, Senior Staff IT Project/Program Manager, ServiceNow

Rob Fernie is senior staff of IT project/program manager for ServiceNow. As a member of the IT learning and development team, he's responsible for designing, building, and implementing a learning and enablement program on the Now Platform. Rob has been with ServiceNow for seven years, working in several positions related to service and the customer experience.


  • IT learning: A woman types on a laptop.
    Now on Now
    3 simple steps to rejuvenate your IT learning program
    December 08, 2021

Featured

  • Image of magic quadrant leader report
    Careers
    4 tips to help early-career international students in their job search
    We continue the conversation to help early-career international students improve their job search. Learn four tips, plus insights from an executive.
  • Image of magic quadrant leader report
    IT Management
    ServiceNow is again a Magic Quadrant Leader in Enterprise Agile Planning Tools
    ServiceNow has been recognized as a Leader in the Gartner Magic Quadrant for Enterprise Agile Planning Tools for the second year in a row. Find out why.
  • 3 women developers
    Application Development
    How 3 women are shaking up the developer community
    Three women from different backgrounds, inclinations, and industries are shaking up the developer community. Find out how and why they become developers.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
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4 ways AI can power IT asset management

Topics

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