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  • Products
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  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

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  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

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  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Raghu Bellamkonda

Raghu Bellamkonda, Knowledge Specialist

Raghu defines, implements, and maintains a Knowledge-Centered Support (KCS) methodology that drives knowledge capture and sharing.  He alsoengage cross functional teams as required to complete tasks, validate content and update Knowledge Base.

With over twelve years of experience, Raghu has led through different roles from TSE to Quality Lead. And, on completing KCS certification, handled different profiles/ roles such as Knowledge Centered Support (KCS) Advisor, KM Analyst, KM Technical Manager, Forums Administrator, Social Media Owner. Through current and past roles, I’ve gained experience with implementing and maintaining knowledge base systems and KM/KCS programs as well as defining strategy and requirements including those related to web site and ticketing integrations. 

Outside of work, he spends time with family, watches action/ sci-fi movies and visiting new places.  


  • Life at Now
    Giving At Now: How a long-distance connection keeps on giving
    12-10-2019

Featured

  • alta gas lines
    Customer Stories
    AltaGas keeps it simple with out-of-the-box GRC
    09-19-2019
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019
  • County and City of Denver
    Customer Stories
    How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019
  • Digital Workflows
    How Mary Kay tamed the ITOM beast
    06-20-2019

Trends & Research

DevOps comes to the enterprise
How to harmonize dev and ops
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Topics

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