Poonam Kripalani has over 20 years of senior level IT asset management experience. As manager of the ServiceNow asset management team, she has global responsibility for both software and hardware asset management. Current priorities include driving ITAM process efficiencies, leading global tech donation initiatives, and automating software requests and software reclaim processes.
Now on Now
IT Asset Management to reconfigure a pre-COVID supply chain
If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
Life at Now
Team Hyderabad: Where developers love the learning curve
Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
Now on Now
Employees are on board with onboarding
ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.
Trends & Research
The future of the workplace—predictions for 2020 and beyond
Six trends driving customer service transformation