Philip Carter

Philip Carter

Philip Carter is Group Vice President, European Chief Analyst and WW C-Suite Tech Research lead. His global responsibilities focus on creating research that assesses tech spending and buyer preferences across the C-Suite, with a focus on business leadership as it relates to technology objectives, priorities, programs and investments. This research covers the emerging trends around the C-Suite technology objectives as they relate to use cases and line of business KPIs.


  • ServiceNow is pleased to announce new Operational Risk Management and resilience capabilities for the enterprise that will help companies. 
    Business Impact
    ServiceNow Introduces New Operational Risk and Resilience Capabilities for the Enterprise
    10-26-2020
  • Business Continuity Management and Telecommunications Network Performance Management
    Business Impact
    ServiceNow named a Leader in the 2020 Magic Quadrant for IT Vendor Risk Management Tools
    08-27-2020
  • Gartner 2020 Magic Quadrant for IT Risk Management
    Business Impact
    ServiceNow named a Leader in the IT Risk Management Magic Quadrant
    08-14-2020

Featured

  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
  • customer-service-series2.jpg
    Customer Experience
    Six trends driving customer service transformation
Productivity depends on people
4 ways AI can power IT asset management

Topics

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