Philip Carter

Philip Carter

Philip Carter is Group Vice President, European Chief Analyst and WW C-Suite Tech Research lead. His global responsibilities focus on creating research that assesses tech spending and buyer preferences across the C-Suite, with a focus on business leadership as it relates to technology objectives, priorities, programs and investments. This research covers the emerging trends around the C-Suite technology objectives as they relate to use cases and line of business KPIs.


  • ServiceNow is pleased to announce new Operational Risk Management and resilience capabilities for the enterprise that will help companies. 
    IT Management
    ServiceNow Introduces New Operational Risk and Resilience Capabilities for the Enterprise
    October 26, 2020
  • Business Continuity Management and Telecommunications Network Performance Management
    Business Impact
    ServiceNow named a Leader in the 2020 Magic Quadrant for IT Vendor Risk Management Tools
    August 27, 2020
  • Gartner 2020 Magic Quadrant for IT Risk Management
    IT Management
    ServiceNow named a Leader in the IT Risk Management Magic Quadrant
    August 14, 2020

Featured

  • Engineering careers at ServiceNow: 3 employees in the Advanced Technology Group (ATG)
    AI and Automation
    Engineering careers: Making AI accessible
    Explore ServiceNow engineering careers. “What attracted me is the idea of developing AI and making it accessible to companies and individuals.”
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Application Development
    Welcome to Quebec release!
    With today’s introduction of the Now Platform Quebec release, ServiceNow is delivering new levels of innovation, agility and productivity
  • EPA Victoria transforms from ITSM to enterprise service management - ServiceNow Blog
    Digital Transformation
    From ITSM to enterprise service management
    EPA Victoria started rolling out ServiceNow as an ITSM tool but always had the intent that it would be an enterprise service management tool.

Trends & Research

  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
  • How the pandemic has affected business agility
    Digital Workflows
    Workflow Quarterly: The business agility imperative
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year