Peter Doherty

Peter Doherty, IT Service Management Director, ServiceNow APJ

Peter Doherty is the IT Service Management (ITSM) director for ServiceNow in Asia Pacific. He has extensive enterprise service management experience across Asia Pacific and has quite a following on social media as the "ESM Ninja." He's widely published on the subjects of service catalog, enterprise service management, IT asset management, and cultural and organizational change management. 

Peter is an ITIL V2 Master (Distinction)/ITIL V3 Expert, a contributing author to the ITIL V3 Service Operations Book, and a principal consultant with ServiceNow.


  • Hybrid work: A woman with a headset on smiles at her colleague on her laptop screen.
    Employee Experience
    The new world of hybrid work in Australia and New Zealand
    August 31, 2021

Featured

  • Managing risk and security: A woman sits on a bench using a laptop at a train station.
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    Proactively managing risk and security
    Organizations have realized the importance of proactively managing risk and security to build resilience and to emerge from a crisis stronger.
  • An integrated solution to activate ESG across the enterprise
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    Announcing an integrated solution to activate ESG across the enterprise
    ServiceNow is releasing an integrated solution that empowers companies to activate ESG initiatives and activities across the enterprise for a better world.
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    Activating ESG strategies and initiatives to improve business and the world
    More organizations are championing environmental, social, and governance (ESG) initiatives. Learn how ServiceNow helps them activate those strategies.

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Topics

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