Paul Hardy

Regarded as a trusted adviser to CIOs, leadership teams and business executives for service management, Paul joined ServiceNow in January 2016. He is responsible for shaping the company’s overall messaging, while also providing input into the future development of the ServiceNow suite of product.

  • Human-centered IT service management - ServiceNow Blog
    IT Management
    Human-centered IT service management: The next great differentiator
    March 24, 2021
  • Digital Workflows
    Building a more seamless onboarding experience
    March 23, 2020
  • AI and Automation
    Getting smart at being smarter
    February 03, 2019

Featured

  • Citizen experience: Two businessmen discuss something on a tablet with city skyscrapers in the background.
    Customer Stories
    Transforming the citizen experience in city government
    Learn how a city government improved the citizen experience to provide secure, anytime, anywhere access to services for its 93,000 constituents.
  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
    Omdia completed its vendor-landscape Universe study, “Selecting an AIOps Solution,” and ServiceNow was named a Leader in the AIOps space. Find out why.
  • IT Operations Management visibility delivers peace of mind - ServiceNow Blog
    IT Management
    How ITOM visibility delivers peace of mind
    ITOM Visibility allows you to automatically discover, take inventory of, and proactively manage all of your TLS certificates.

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Topics

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