Pablo Stern

Pablo Stern

Pablo Stern is senior vice president of ServiceNow IT Workflow products, spanning IT Service Management (ITSM) , IT Operations Management (ITOM), IT Asset Management (ITAM), Strategic Portfolio Management (SPM), Security, Risk, and DevOps businesses. Previously, he was general management of the ITOM business unit. 

Prior to joining ServiceNow, Pablo held chief technology officer, engineering, and business leadership roles at Microsoft, Symantec, Veritas, and various startups. 


  • Strategic Portfolio Management: woman working on laptop
    IT Management
    IT Business Management becomes Strategic Portfolio Management
    April 13, 2022
  • Automation and IT workflows: A man works on a computer at an office.
    IT Management
    Using automation and IT workflows to tackle complex challenges
    October 14, 2021
  • ServiceNow acquires Lightstep to help customers manage software complexity, reliability, and performance while enabling enterprise workflows that deliver great experiences.
    Application Development
    ServiceNow acquires next-gen observability leader Lightstep
    May 10, 2021
  • Today, we’re pleased to announce a new partnership with IBM
    IT Management
    IT just got smarter 
    October 15, 2020

Featured

  • Project management: 4 workers collaborating around a conference table
    Now on Now
    Project management for non-project managers
    The custom training team needed to manage projects from inception to close but had very little project management experience. Discover their solution.
  • Car parking customer experience: A man walks away from a parked SUV with his cellphone in hand.
    Customer Stories
    How Scheidt & Bachmann improved the car parking experience
    By making the customer experience smooth, simple, and convenient, car parks can bring a service culture to a cold and impersonal interaction.
  • Business optimization: A businessman walking in front of a cityscape
    AI and Automation
    How business optimization efforts stack up
    Many organizations have taken steps toward optimization to reap its rewards. Find out the drivers, where businesses stand, and areas for improvement.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year