Omer Minkara

Omer Minkara

Omer Minkara VP and Principal Analyst Aberdeen

Omer’s experience, skills in financial and data analysis, as well as passion, enables him to help organizations build and maintain profitable customer relationships and reduce unnecessary costs


  • 2 women shaking hands
    Customer Experience
    Modern service leaders win by focusing on customer convenience
    July 01, 2020

Featured

  • Woman holding phone smiling and looking away
    Events
    3 reasons to get social at Knowledge
    Knowledge is back—this year in person and digital experience! You’ll have opportunities to win big prizes. Find out about three social media contests.
  • #Know22 text
    Events
    Knowledge 2022 social media contest rules
    Read the official rules of the Knowledge 2022 social media contests: Caption This, Retweet to win, and #Know22 Scavenger Hunt.
  • Man and woman looking at computer, smiling
    Events
    Welcome to Knowledge!
    This year, at our flagship event, Knowledge, we share the latest tips and techniques for creating digital experiences that help organizations work faster, easier, and better.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year