Noriaki Seki

Noriaki Seki, Senior Manager, IT Department, NEC Corp.

Noriaki Seki is senior manager of the IT department at NEC Corp. Since 2010, he's been leading the planning, architecture design, and operation of many internal ICT implementations, including the introduction of NEC Group's enterprise mission-critical systems, sales management systems, digital marketing systems, etc. He's also been involved in the development of NEC Group's internal ICT strategy and DX strategy.

  • Employee engagement
    Employee Experience
    How NEC improved employee engagement during COVID-19
    July 28, 2021


  • Employee experience: 5 employees stand chatting in an office.
    The employee experience should focus on people, not technology
    Telecom provider Telia Company reinvented its employee experience with a one-stop shop where staff can find everything they need to support their roles.
  • A smiling female IT agent with a headset
    IT Management
    New Virtual Agent integration automates time-consuming IT issues
    Despite the promise of virtual agents, many IT teams still manually handle everyday incidents. ServiceNow and Citrix Virtual Agent integration offers relief.
  • Continual improvement management: A man stands in a server room working on a laptop.
    IT Management
    Driving IT operations excellence with continual improvement management
    ServiceNow Continual Improvement Management (CIM) provides a single system of action to implement and track process improvements and support rep performance.

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