Mitch Young

Mitchell (Mitch) Young is the president of ServiceNow Asia-Pacific and Japan (APJ), where he builds the ServiceNow customer base, product leadership, and partner ecosystem across the region.

Mitch joined ServiceNow in 2018 from IBM, where he served as the general manager for ASEAN overseeing regional operations, including sales and distribution, manufacturing, procurement, global delivery, and support functions across the ASEAN markets. He also served as client advocacy executive in the office of IBM President, Chairman, and CEO Ginni Rometty.

With more than two decades of industry experience, Mitch has held various leadership roles in sales management and delivery of cloud solutions, problem-solving, transformational leadership, and talent development. He's passionate about helping customers drive their digital agendas and achieve business success by simplifying and streamlining the way work gets done.