Mitch Young

Mitch Young, president of ServiceNow Asia-Pacific and Japan

Mitchell (Mitch) Young is the president of ServiceNow Asia-Pacific and Japan (APJ), where he builds the ServiceNow customer base, product leadership, and partner ecosystem across the region.

Mitch joined ServiceNow in 2018 from IBM, where he served as the general manager for ASEAN overseeing regional operations, including sales and distribution, manufacturing, procurement, global delivery, and support functions across the ASEAN markets. He also served as client advocacy executive in the office of IBM President, Chairman, and CEO Ginni Rometty.

With more than two decades of industry experience, Mitch has held various leadership roles in sales management and delivery of cloud solutions, problem-solving, transformational leadership, and talent development. He's passionate about helping customers drive their digital agendas and achieve business success by simplifying and streamlining the way work gets done.


  • Workflow your world at Knowledge 2021.
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    Workflow your world at Knowledge 2021
    May 04, 2021
  • Man working with servers
    Telecommunications
    Unlocking the Telco Tangle
    June 16, 2020
  • Customer Stories
    One more step towards a mobile-first workplace
    September 25, 2019

Featured

  • Execution management meets digital workflows: Two employees sit at a desk looking at a computer monitor.
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    ServiceNow and Celonis plan to jointly develop a solution that combines Celonis’ execution management capabilities with ServiceNow digital workflows.
  • Field service management: 2 co-workers with hard hats standing in a warehouse
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Topics

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