Mitch Young

Mitch Young, president of ServiceNow Asia-Pacific and Japan

Mitchell (Mitch) Young is the president of ServiceNow Asia-Pacific and Japan (APJ), where he builds the ServiceNow customer base, product leadership, and partner ecosystem across the region.

Mitch joined ServiceNow in 2018 from IBM, where he served as the general manager for ASEAN overseeing regional operations, including sales and distribution, manufacturing, procurement, global delivery, and support functions across the ASEAN markets. He also served as client advocacy executive in the office of IBM President, Chairman, and CEO Ginni Rometty.

With more than two decades of industry experience, Mitch has held various leadership roles in sales management and delivery of cloud solutions, problem-solving, transformational leadership, and talent development. He's passionate about helping customers drive their digital agendas and achieve business success by simplifying and streamlining the way work gets done.


  • Workflow your world at Knowledge 2021.
    Events
    Workflow your world at Knowledge 2021
    May 04, 2021
  • Man working with servers
    Digital Transformation
    Unlocking the Telco Tangle
    June 16, 2020
  • Customer Stories
    One more step towards a mobile-first workplace
    September 25, 2019

Featured

  • Managing risk and security: A woman sits on a bench using a laptop at a train station.
    Cybersecurity and risk
    Proactively managing risk and security
    Organizations have realized the importance of proactively managing risk and security to build resilience and to emerge from a crisis stronger.
  • An integrated solution to activate ESG across the enterprise
    Cybersecurity and risk
    Announcing an integrated solution to activate ESG across the enterprise
    ServiceNow is releasing an integrated solution that empowers companies to activate ESG initiatives and activities across the enterprise for a better world.
  • Activating ESG strategies and initiatives can improve business and the world.
    Cybersecurity and risk
    Activating ESG strategies and initiatives to improve business and the world
    More organizations are championing environmental, social, and governance (ESG) initiatives. Learn how ServiceNow helps them activate those strategies.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
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Topics

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