Mirza Baig

Mirza Baig runs the ServiceNow service desk team, and he’s been instrumental in our drive to consumerize IT service delivery within ServiceNow. Building on our robust existing ITSM foundation—the Now Platform®, Mirza and his team have continued to raise the bar, further streamlining the IT experience for employees while driving significant increases in IT productivity.

Mirza Baig is an accomplished IT leader with over 15 years of management experience in Silicon Valley leading large, high performing teams. He’s built comprehensive global IT support service models while working across varied industries, organizations, and geographies. He’s setup enterprise project and operational groups throughout the Americas, Europe, and Asia. Mirza was a member of the Customer Advisory Board for Microsoft in Redmond reviewing O365 products. He also sat on the Lenovo Customer Council.


  • Always Be Closing finance
    Now on Now
    A Frictionless Employee Experience
    December 03, 2019

Featured

  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
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    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
    For the second straight year, ServiceNow has been named a Leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms.
  • 3 ServiceNow employees who stepped up to help fellow employees in need when COVID-19 hit India: Jeba S., Swaroop T., and Arun S.
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    Employees helping employees amid India’s COVID-19 waves
    When India’s two waves of COVID-19 capsized colleagues' lives, a group of ServiceNow employees in India rushed to their aid to do “the right thing.”
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Topics

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