Matt Schvimmer

 Kathy Mulvaney
Matt Schvimmer is the Vice President and General Manager, ITSM Business Unit at ServiceNow. Matt is a seasoned general manager and product executive experienced in leading large, globally disparate teams, identifying business opportunities, defining and delivering on corporate strategies and initiatives, and delivering successful products to market.

  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    September 09, 2021
  • Hybrid work: A businessman sits in his home conversing with fellow employees through his computer screen.
    Employee Experience
    New Microsoft Cloud PC integration optimizes hybrid work
    July 14, 2021
  • employee workflow solutions help remote employees stay safe 
    Employee Experience
    ServiceNow and Microsoft power virtual agent collaboration on Teams for the new distributed world of work
    February 19, 2021
  • Partnership delivers new workflows in Microsoft Teams
    Partners
    How ServiceNow is simplifying workflows for everyone within Microsoft Teams
    December 02, 2020
  • ServiceNow and AWS Cloud Call Center
    Now Platform
    ServiceNow launches Cloud Call Center solution
    April 28, 2020

Featured

  • Managing risk and security: A woman sits on a bench using a laptop at a train station.
    Cybersecurity and risk
    Proactively managing risk and security
    Organizations have realized the importance of proactively managing risk and security to build resilience and to emerge from a crisis stronger.
  • An integrated solution to activate ESG across the enterprise
    Cybersecurity and risk
    Announcing an integrated solution to activate ESG across the enterprise
    ServiceNow is releasing an integrated solution that empowers companies to activate ESG initiatives and activities across the enterprise for a better world.
  • Activating ESG strategies and initiatives can improve business and the world.
    Cybersecurity and risk
    Activating ESG strategies and initiatives to improve business and the world
    More organizations are championing environmental, social, and governance (ESG) initiatives. Learn how ServiceNow helps them activate those strategies.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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