Marcus Torres

Marcus Torres

Vice President Product Management - Platform

Product executive with 20 years of proven experience leading large-scale product organizations in consumer and enterprise products in the areas of SaaS, cloud computing, platform, mobile, developer experience, digital marketing, location-based services, and supply chain management.

Marcus leads product management for the Now Platform, from product to GTM, which is the foundation of innovation for ServiceNow, our customers and our ecosystem.


  • ServiceNow Creator Workflows offer low-code development.
    Application Development
    ServiceNow named a Leader in Low-Code Development Platforms
    May 12, 2021
  • Today, we’re pleased to announce enhancements to our Safe Workplace suite, including a new Health and Safety Testing app. 
    Business Impact
    ServiceNow adds Health and Safety Testing app to Safe Workplace suite
    October 15, 2020
  • ServiceNow has DevOps integrations with continuous Improvement (CI)  toolsets Azure, GitHub, Jenkins and Gitlab
    Business Impact
    ServiceNow Announces New DevOps Integrations to Speed Up Application Delivery 
    October 14, 2020

Featured

  • Engineering careers at ServiceNow: 3 employees in the Advanced Technology Group (ATG)
    AI and Automation
    Engineering careers: Making AI accessible
    Explore ServiceNow engineering careers. “What attracted me is the idea of developing AI and making it accessible to companies and individuals.”
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Application Development
    Welcome to Quebec release!
    With today’s introduction of the Now Platform Quebec release, ServiceNow is delivering new levels of innovation, agility and productivity
  • EPA Victoria transforms from ITSM to enterprise service management - ServiceNow Blog
    Digital Transformation
    From ITSM to enterprise service management
    EPA Victoria started rolling out ServiceNow as an ITSM tool but always had the intent that it would be an enterprise service management tool.

Trends & Research

  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
  • How the pandemic has affected business agility
    Digital Workflows
    Workflow Quarterly: The business agility imperative
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year