Lara Caimi

Lara Caimi

Chief Customer and Partner Officer

“I’ve always believed that there’s nothing more important than integrity. Our customers trust us to do the right thing. We live it and earn it every day.”

Lara is ServiceNow’s Chief Customer and Partner Officer; prior to that she served as Chief Strategy Officer from 2017–2020. Earlier in her career, she was a Partner at Bain & Company and also worked with Halpern, Denny and Co.  Lara graduated from St. Olaf College, was a Fulbright Scholar, and received her MBA from Harvard Business School.

 


  • AI capabilities to help your customers
    Business Impact
    Element AI acquisition brings better, smarter AI capabilities for customers
    11-30-2020
  • Accenture and ServiceNow partnership brings customers digital transformation
    Digital Transformation
    Accenture and ServiceNow reimagine the future of business
    10-22-2020
  • Man on a tablet
    Strategy
    We’re evolving our go-to-market functions to build the future with you
    07-29-2020

Featured

  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
  • customer-service-series2.jpg
    Customer Experience
    Six trends driving customer service transformation
Productivity depends on people
4 ways AI can power IT asset management

Topics

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