Lara Caimi

Lara Caimi

Chief Customer and Partner Officer

“I’ve always believed that there’s nothing more important than integrity. Our customers trust us to do the right thing. We live it and earn it every day.”

Lara is ServiceNow’s Chief Customer and Partner Officer; prior to that she served as Chief Strategy Officer from 2017–2020. Earlier in her career, she was a Partner at Bain & Company and also worked with Halpern, Denny and Co.  Lara graduated from St. Olaf College, was a Fulbright Scholar, and received her MBA from Harvard Business School.

 


  • AI capabilities to help your customers
    Business Impact
    Element AI acquisition brings better, smarter AI capabilities for customers
    November 30, 2020
  • Accenture and ServiceNow partnership brings customers digital transformation
    Digital Transformation
    Accenture and ServiceNow reimagine the future of business
    October 22, 2020
  • Man on a tablet
    Strategy
    We’re evolving our go-to-market functions to build the future with you
    July 29, 2020

Featured

  • Telecommunications: A woman stands a sidewalk holding a coffee and looking at her mobile phone.
    Telecommunications
    3 ways 5G can help telecommunications companies improve business
    Despite the benefits of 5G technology for telecommunications companies, many struggle with legacy processes. Learn three ways 5G can help improve business.
  • A man looks at his phone over an open laptop.
    Financial Services
    Asia-Pacific banking outlook: Compliance culture depends on innovation
    Banking institutions are risk engines. ServiceNow can help reconcile data, streamline customer experiences, and future-proof financial services.
  • Gartner Magic Quadrant IT service management tool tile.
    IT Management
    ServiceNow is a Leader in the 2021 Gartner® Magic Quadrant™ for ITSM—8 years in a row
    We’re thrilled to be positioned as a Leader in the 2021 Gartner Magic Quadrant for ITSM (Information Technology Service Management) Tools.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
Productivity depends on people
4 ways AI can power IT asset management

Topics

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