Lana Gates, managing editor of the ServiceNow blog, is an accomplished editor and writer who's covered a variety of industries, including technology, education, and travel. She enjoys a good story and is passionate about creating quality content.
Australia spotlight: Why business leaders need to measure ESG impact
The environmental, social and governance (ESG) efforts of companies now face intense scrutiny. Find out how to gain visibility to improve ESG reporting.
IT Management
Lightstep Notebooks helps speed troubleshooting for SREs and developers
I’m excited to announce Lightstep Notebooks, an added feature in Lightstep Observability that enables faster, more collaborative and accurate troubleshooting.
Culture
Planting trees and growing community
We partnered to coordinate 12 tree-planting and plant restoration projects around the world. Find out why and ServiceNow employees’ views of the experience.
Trends & Research
AI and Automation
ServiceNow named a leader in Omdia Universe AIOps report
Customer Experience
Top 3 priorities to enhance customer experience
IT Management
Yes, agility is still critical to business success, says IDC