Katie Jansons

Katie Jansons
Service Improvement & Tooling Manager leading the management and development of ServiceNow at the AA to deliver strategic integrations and enhancements for ITSM. Managing the roadmap for upgrades and new features in ServiceNow alongside event management solutions and focus on automation.

Featured

  • Helping organizations meet regulatory compliance for personal data in the European Union
    Cybersecurity and risk
    Why ServiceNow is investing in our European customers
    ServiceNow is making a multimillion euro investment to give European organizations control over handling personal data and meeting regulatory compliance.
  • Engineering careers at ServiceNow: 3 employees in the Advanced Technology Group (ATG)
    AI and Automation
    Engineering careers: Making AI accessible
    Explore ServiceNow engineering careers. “What attracted me is the idea of developing AI and making it accessible to companies and individuals.”
  • Belonging groups reimagine the candidate experience at ServiceNow. People with Disabilities at Now is focused on our foundation by building more awareness and getting more engagement.
    Application Development
    Welcome to Quebec release!
    With today’s introduction of the Now Platform Quebec release, ServiceNow is delivering new levels of innovation, agility and productivity

Trends & Research

  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
  • How the pandemic has affected business agility
    Digital Workflows
    Workflow Quarterly: The business agility imperative
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year