Justin Miller

Justin Miller, Manager, Foundational Certification, ServiceNow

Justin Miller is the manager of foundational certification in ServiceNow’s training and certification organization. He's one of the original architects of the ServiceNow certification program that launched in 2017. 

With more than a decade of experience in the software training industry, Justin leads the strategy and execution of the ServiceNow certification program that continues to expand the company’s global technical ecosystem, which currently includes more than 37,000 individuals certified on the Now Platform.


  • A man with glasses typing on a laptop.
    Application Development
    New Core Skills Micro-Certification Suite paths for Citizen and Application Developers
    September 07, 2021

Featured

  • Offboarding: Woman using smartphone outside against cityscape at dusk
    Now on Now
    Automating the employee offboarding experience
    At ServiceNow, we identified employee offboarding as an opportunity for improvement. Find out how we slashed offboarding time 70% and cost per offboard by 73%.
  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Project management: 4 workers collaborating around a conference table
    Now on Now
    Project management for non-project managers
    The custom training team needed to manage projects from inception to close but had very little project management experience. Discover their solution.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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