Joseph Cevetello

Joseph Cevetello, CIO, City of Santa Monica, California

Joseph Cevetello is the chief information officer for the city of Santa Monica, California. He's responsible for the city’s IT strategy, infrastructure, and services, as well as ensuring an exceptional digital experience for Santa Monica’s citizens, visitors, and businesses. He directs operations in support of 2,000 staff, 93,000 citizens, and $53 million in technology operations and projects. 

Prior to the city of Santa Monica, Joseph was assistant CIO, information technology services at the University of Southern California. He directed strategy, vision, and operations for USC’s technology enhanced learning organization and provided leadership toward fulfilling the strategic goals for educational technology set forth in USC’s academic plan. 


  • Citizen experience: Two businessmen discuss something on a tablet with city skyscrapers in the background.
    Customer Stories
    Transforming the citizen experience in city government
    July 09, 2021

Featured

  • ServiceNow named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms
    Application Development
    ServiceNow recognized a Leader in 2021 Gartner® Magic Quadrant™ for Low-Code Application Platforms
    For the second straight year, ServiceNow has been named a Leader in the Gartner Magic Quadrant for Enterprise Low-Code Application Platforms.
  • 3 ServiceNow employees who stepped up to help fellow employees in need when COVID-19 hit India: Jeba S., Swaroop T., and Arun S.
    Culture
    Employees helping employees amid India’s COVID-19 waves
    When India’s two waves of COVID-19 capsized colleagues' lives, a group of ServiceNow employees in India rushed to their aid to do “the right thing.”
  • Order management: A man with headphones sits at a computer in an office.
    Telecommunications
    Streamlining order management in telecommunications
    Deutsche Telekom aims to be the best B2B telecom company in the world. For that to happen, order management must be at heart of its business operations.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year