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Joe Davis

Joe Davis joined ServiceNow in 2011 and serves as the senior vice president of platform engineering. Prior to ServiceNow, he led engineering teams responsible for large-scale software as a service (SaaS), distributed data analytics, and cloud e-commerce platforms. Originally a platform architect at ServiceNow, Joe has spent years helping to build the cloud platform with a focus on scale and performance. He now works to innovate the core user experiences (UI).  

  • A businesswoman works on a laptop at an office.
    AI and Automation
    ServiceNow acquires DotWalk to increase speed, agility in upgrading applications
    November 23, 2021
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  • Employees working in an office
    IT Management
    ServiceNow to acquire Swarm64 to support the world’s largest workflows
    August 05, 2021
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  • Gartner Magic Quadrant Report
    AI and Automation
    ServiceNow to acquire Attivio’s cognitive search platform
    October 23, 2019
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Featured

  • Project management: 4 workers collaborating around a conference table
    Now on Now
    Project management for non-project managers
    The custom training team needed to manage projects from inception to close but had very little project management experience. Discover their solution.
  • Car parking customer experience: A man walks away from a parked SUV with his cellphone in hand.
    Customer Stories
    How Scheidt & Bachmann improved the car parking experience
    By making the customer experience smooth, simple, and convenient, car parks can bring a service culture to a cold and impersonal interaction.
  • Business optimization: A businessman walking in front of a cityscape
    AI and Automation
    How business optimization efforts stack up
    Many organizations have taken steps toward optimization to reap its rewards. Find out the drivers, where businesses stand, and areas for improvement.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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