Jocelyn Kaza

Jocelyn is a recent graduate from Northeastern University, working an Event Communications Coordinator for ServiceNow. She graduated with a BA in Communication Studies and a minor in Business Administration.

Featured

  • A system administrator sits at a computer monitor.
    Careers
    How to start and grow a system administrator career
    Whether you're getting started, improving your skills, or developing your system administrator career, we're here to help you.
  • Low-code development: A man types on a laptop in a coffee shop.
    Now Platform
    Unleash innovation with low-code Now Platform enhancements
    ServiceNow Creator Workflows provide a strategic low-code platform to help organizations deliver workflows automation fast. Discover the latest enhancements.
  • Healthcare: A male doctor and nurse look at a tablet with a young patient and her mother.
    Healthcare
    3 ways to improve the healthcare patient experience and save
    In healthcare, increased engagement can lead to better patient outcomes. Learn three ways organizations can improve the patient experience and reap savings.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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