Jocelyn Kaza

Jocelyn is a recent graduate from Northeastern University, working an Event Communications Coordinator for ServiceNow. She graduated with a BA in Communication Studies and a minor in Business Administration.

Featured

  • Woman holding phone smiling and looking away
    Events
    3 reasons to get social at Knowledge
    Knowledge is back—this year in person and digital experience! You’ll have opportunities to win big prizes. Find out about three social media contests.
  • #Know22 text
    Events
    Knowledge 2022 social media contest rules
    Read the official rules of the Knowledge 2022 social media contests: Caption This, Retweet to win, and #Know22 Scavenger Hunt.
  • Customer efficiency innovations: man typing on a laptop
    Now Platform
    ServiceNow launches 3 innovations to help improve customer efficiency
    We’re continually innovating to help make work better for everyone. See new solutions that unlock productivity, low-code governance, and innovation.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year