Holly Simmons

Holly Simmons is Senior Director of Product Marketing for Customer Service Management at ServiceNow.  Holly is an industry veteran with experience in marketing, product development, and professional services for cloud solutions serving enterprises and consumers.  Holly has held senior leadership roles in global audience and product marketing at SAP for service, IT, sales, marketing, HR, operations, and supply chain.  She also brings experience from 4 startups, her own consulting business, and other established companies including Apple and Knight Ridder.  Holly holds a B.S. in Engineering from Purdue University and an MBA in international management from the Thunderbird School of Global Management.  Holly is a published author on enterprise architecture and CIO best practices.


  • Customer Experience
    The Keys to Unlocking Growth in Telecom
    07-11-2019
  • Customer Experience
    How to Turn Raging Customers into Raving Fans
    05-17-2019

Featured

  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
  • customer-service-series2.jpg
    Customer Experience
    Six trends driving customer service transformation
Productivity depends on people
4 ways AI can power IT asset management

Topics

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