Holly Simmons

Holly Simmons is Senior Director of Product Marketing for Customer Service Management at ServiceNow.  Holly is an industry veteran with experience in marketing, product development, and professional services for cloud solutions serving enterprises and consumers.  Holly has held senior leadership roles in global audience and product marketing at SAP for service, IT, sales, marketing, HR, operations, and supply chain.  She also brings experience from 4 startups, her own consulting business, and other established companies including Apple and Knight Ridder.  Holly holds a B.S. in Engineering from Purdue University and an MBA in international management from the Thunderbird School of Global Management.  Holly is a published author on enterprise architecture and CIO best practices.


  • Telecommunications
    The Keys to Unlocking Growth in Telecom
    July 11, 2019
  • Customer Experience
    How to Turn Raging Customers into Raving Fans
    May 17, 2019

Featured

  • Image of magic quadrant leader report
    Careers
    4 tips to help early-career international students in their job search
    We continue the conversation to help early-career international students improve their job search. Learn four tips, plus insights from an executive.
  • Image of magic quadrant leader report
    IT Management
    ServiceNow is again a Magic Quadrant Leader in Enterprise Agile Planning Tools
    ServiceNow has been recognized as a Leader in the Gartner Magic Quadrant for Enterprise Agile Planning Tools for the second year in a row. Find out why.
  • 3 women developers
    Application Development
    How 3 women are shaking up the developer community
    Three women from different backgrounds, inclinations, and industries are shaking up the developer community. Find out how and why they become developers.

Trends & Research

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    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
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Topics

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