Solutions

  • Products
  • Use Cases
  • Industries
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Holly Simmons

Holly Simmons is Senior Director of Product Marketing for Customer Service Management at ServiceNow.  Holly is an industry veteran with experience in marketing, product development, and professional services for cloud solutions serving enterprises and consumers.  Holly has held senior leadership roles in global audience and product marketing at SAP for service, IT, sales, marketing, HR, operations, and supply chain.  She also brings experience from 4 startups, her own consulting business, and other established companies including Apple and Knight Ridder.  Holly holds a B.S. in Engineering from Purdue University and an MBA in international management from the Thunderbird School of Global Management.  Holly is a published author on enterprise architecture and CIO best practices.


  • Customer Experience
    The Keys to Unlocking Growth in Telecom
    07-11-2019
  • Customer Experience
    How to Turn Raging Customers into Raving Fans
    05-17-2019

Featured

  • Digital Workflows
    How ServiceNow is helping U.S. Bank build a culture of IT self-service
    07-30-2019
  • How Denver replaced spreadsheets with Vendor Risk Management
    07-24-2019
  • Digital Workflows
    How Novartis manages global risk at scale
    07-11-2019
  • Digital Workflows
    How Sabre and ServiceNow teamed up for a DevOps makeover
    06-14-2019

Trends & Research

How AI might be a customer service agent’s BFF
HR skills get a makeover
Every business leader is a digital risk manager

Topics

Year