Gretchen Alarcon

Gretchen Alarcon, Vice President and General Manager, HR Service Delivery Business Unit, ServiceNow

Gretchen Alarcon is vice president and general manager of the HR Service Delivery business unit at ServiceNow. With more than 20 years of innovation experience at the intersection of people and technology, Gretchen is passionate about building products to transform human resources and the employee experience with digital workflows. Recognized as a top HR tech thought leader, Gretchen brings a unique view of the challenges many organizations face as they reimagine the future of work. 


  • Improving the employee experience with Employee Journey Management
    Digital Workflows
    Changing how work gets done with Employee Journey Management
    May 11, 2021

Featured

  • Introducing the Now Platform Rome release
    Now Platform
    Welcome to the Now Platform Rome release!
    The Now Platform Rome release includes hundreds of new features that accelerate innovation and help organizations create agile hybrid work environments.
  • Healthcare employee experience: 3 healthcare workers look at a tablet screen.
    Healthcare
    How healthcare company Roche innovated the employee experience
    Learn how healthcare company Roche found more agile, human-centric ways to improve collaboration and, ultimately, the patient and employee experience.
  • Hybrid work employee experience: A young woman works on a laptop at home.
    Employee Experience
    Delivering connected and engaging employee experiences for hybrid work
    The new Employee Workflows capabilities in the Now Platform Rome release are purpose-built employee experiences for hybrid work.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
Productivity depends on people
4 ways AI can power IT asset management

Topics

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