Faisal Parvez

Faisal Parvez

Faisal Parvez is vice president, product and digital strategy, of telecommunications company BT. He’s responsible for future technology and accountable for the creation and ownership of the technology strategy and roadmap. He’s also responsible for aligning latest technology innovation to customer needs. Faisal has been the voice of the customer in technology organizations on behalf of the business and ensures the global services department gets the best from the technology being developed.


  • 4 lessons learned from digital transformation in the telecom industry - ServiceNow Blog
    Customer Stories
    4 lessons from the telecom industry
    March 19, 2021

Featured

  • Managing risk and security: A woman sits on a bench using a laptop at a train station.
    Cybersecurity and risk
    Proactively managing risk and security
    Organizations have realized the importance of proactively managing risk and security to build resilience and to emerge from a crisis stronger.
  • An integrated solution to activate ESG across the enterprise
    Cybersecurity and risk
    Announcing an integrated solution to activate ESG across the enterprise
    ServiceNow is releasing an integrated solution that empowers companies to activate ESG initiatives and activities across the enterprise for a better world.
  • Activating ESG strategies and initiatives can improve business and the world.
    Cybersecurity and risk
    Activating ESG strategies and initiatives to improve business and the world
    More organizations are championing environmental, social, and governance (ESG) initiatives. Learn how ServiceNow helps them activate those strategies.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year