Faez Ahmed

Senior Director of Training & Certification at ServiceNow.  

Joining ServiceNow in 2010 where he has been instrumental in building the Education program from scratch. 

In 2007, he addressed the UN Commission on Science and Technology for Development in which he laid out a blueprint for solving the Digital Literacy gap that exists in the developing world. Through the programs he has established, which include setting up libraries, sewing skills and IT centres in some of the poorest parts of the world, over 20,000 have gained a source of income and thus come out of poverty. In 2019, he established the ServiceNow Veterans program in the USA and is currently working on a Digital Literacy program in the UK that will give 5000 youth a second chance in life. 

At ServiceNow, he has led teams that won Innovation and Impact awards in the Education industry and now leads the NextGen team that is focused on making the world a better place to work through innovative learning programs that break the cycle of generational poverty.


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