Dean Robison

Dean Robison is the SVP of Global Technical Support at ServiceNow.  Dean has over 20 years of experience in Silicon Valley, most recently as the Chief Customer Officer at InsideSales.com and 13 years at Salesforce with leadership roles in professional services, customer support and M&A integration.  He has an MBA from Santa Clara University and a B.S. in Systems Engineering from the United States Naval Academy.  Dean spent 10 years in uniform as an artillery officer in the United States Marine Corps.

  • Man at computer talking
    Customer Experience
    ServiceNow and Zoom prove that great customer experiences matter
    July 24, 2020
  • Introducing the Now Support mobile app
    Digital Transformation
    Introducing the Now Support mobile app
    May 05, 2020
  • Shot of a young woman reading papers while working on a laptop at homehttp://195.154.178.81/DATA/i_collage/pu/shoots/804608.jpg
    Work Better
    Planning for continuity with COVID-19
    March 25, 2020

Featured

  • Improving lives through digital transformation
    Digital Transformation
    Digital transformation is all about people
    ServiceNow technology has delivered digital transformation that’s resulted in business and commercial benefits for energy supplier Uniper and its people.
  • A system administrator sits at a computer monitor.
    Careers
    How to start and grow a system administrator career
    Whether you're getting started, improving your skills, or developing your system administrator career, we're here to help you.
  • Ambika, solution consultant, digital go-to-market, ServiceNow UK
    Careers
    Meet Ambika: From events planner to digital GTM consultant & beyond
    After selling her events-planning business and exploring what to do next, Ambika decided to apply to ServiceNow with no tech experience. Find out why it was one of her best moves ever.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year