Dave Wright is ServiceNow's chief innovation officer. He's helped thousands of organizations implement technologies that create efficiencies, streamline business processes, and reduce costs while creating excellent employee and customer experiences. Prior to joining ServiceNow in 2011, Dave spent more than six years at VMware as vice president of technical services for EMEA. From 2003 to 2005, he headed the technical division for Northern and Southern Europe at Mercury Interactive. Prior to that, he spent six years at Peregrine Systems, where he held a variety of senior technical and marketing positions.