Courtney Deinert

Courtney Deinert, Director, Global Industry Marketing--Telecom, Media & Technology, ServiceNow

Courtney Deinert is the director of global industry marketing for telecom, media, and technology at ServiceNow. A product marketing strategist and out-of-the-box thinker in the field of high-growth technology companies, she leads product and solution marketing for ServiceNow’s high-growth telecom, media, and technology verticals. 

Prior to ServiceNow, Courtney co-founded an industrial AI company that’s still delivering success to industrial companies across the globe. Beyond her startup, Courtney has spent the majority of her career driving global product and partner marketing initiatives for both international and domestic telecommunications business support system (BSS) and operations support system (OSS) vendors.

  • Man with a hard hat climbs a telecommunications tower.
    Moving communications service providers beyond traditional telecom
    August 25, 2021


  • Peripheral vision for CIOs: A close-up of a man with glasses
    AI and Automation
    Peripheral vision for CIOs starts with AI-powered service operations
    Operating at the speed of a digital business and enduring the next wave of unexpected change requires peripheral vision. AI-powered service operations deliver.
  • Managing risk and security: A woman sits on a bench using a laptop at a train station.
    Cybersecurity and risk
    Proactively managing risk and security
    Organizations have realized the importance of proactively managing risk and security to build resilience and to emerge from a crisis stronger.
  • An integrated solution to activate ESG across the enterprise
    Cybersecurity and risk
    Announcing an integrated solution to activate ESG across the enterprise
    ServiceNow is releasing an integrated solution that empowers companies to activate ESG initiatives and activities across the enterprise for a better world.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
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