Christopher Burns

Christopher Burns, System Director, CommonSpirit Health

Christopher Burns, system director at CommonSpirit Health, is a well‐rounded human resources professional. He's dedicated to transforming employee experience pain points into moments of delight through process redesign, automation, HR application strategy, technology selection, and communication.


  • Building a safe workplace for healthcare workers amid a crisis
    Customer Stories
    Building a safe workplace for healthcare workers amid a crisis
    July 21, 2021

Featured

  • IT troubleshooting: 2 workers sit in a server room in front of a laptop
    IT Management
    Lightstep Notebooks helps speed troubleshooting for SREs and developers
    I’m excited to announce Lightstep Notebooks, an added feature in Lightstep Observability that enables faster, more collaborative and accurate troubleshooting.
  • ServiceNow employees planting trees
    Culture
    Planting trees and growing community
    We partnered to coordinate 12 tree-planting and plant restoration projects around the world. Find out why and ServiceNow employees’ views of the experience.
  • Customer service: smiling businessman on phone walking outdoors
    Customer Experience
    Survey: 3 tips to deliver world-class customer service
    Customer experience and customer service go hand in hand. You can’t deliver consumer-grade experiences without great customer service. Learn three tips.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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