Chris Bedi

Chris Bedi, chief information officer, ServiceNow

Chris Bedi joined ServiceNow in September 2015 and serves as the chief information officer. Prior to joining ServiceNow, he spent nearly four years as CIO of JDSU, where he was responsible for IT, facilities, and indirect procurement. Chris held various positions at VeriSign between April 2002 and August 2011, including CIO, vice president of corporate development, and vice president of human resource operations. He began his career at KPMG Consulting and holds a bachelor’s degree in computer engineering from the University of Michigan.


  • ServiceNow increases its committement to COVID-19 relief
    Crisis Management
    How our customers are innovating through the pandemic
    April 14, 2020
  • Crisis Management
    How CIOs lead in times of crisis
    March 17, 2020
  • Now on Now
    Learn how ServiceNow uses its own products at Knowledge 2019
    May 02, 2019
  • Business Impact
    How ServiceNow uses Enterprise Onboarding and Transitions to Accelerate New Hire Provisioning by 94%
    February 09, 2018
  • Business Impact
    How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%
    January 17, 2018
  • Business Impact
    How ServiceNow uses Security Operations to Deliver 6X Faster Processing via Automation and Integration
    December 05, 2017
  • Business Impact
    How ServiceNow Built an Application that Increases Approval Speed of Legal Agreements by 10X
    December 05, 2017
  • Digital Transformation
    How ServiceNow Uses ITBM to Accelerate Project Delivery by 20%
    November 10, 2017
  • Digital Transformation
    How ServiceNow uses the Now Platform® to achieve a 13-point increase in NPS and a 25% case deflection rate
    September 22, 2017
  • Digital Transformation
    How ServiceNow Uses GRC to Reduce 66% of our SOX Administrative Burden
    August 17, 2017
  • Digital Transformation
    How ServiceNow Uses Performance Analytics to Drive Business Outcomes
    July 14, 2017
  • Digital Transformation
    Using the NowPlatform to transform the IT experience
    June 05, 2017

Featured

  • Offboarding: Woman using smartphone outside against cityscape at dusk
    Now on Now
    Automating the employee offboarding experience
    At ServiceNow, we identified employee offboarding as an opportunity for improvement. Find out how we slashed offboarding time 70% and cost per offboard by 73%.
  • ITAM or configuration management? Man sitting on steps outside his house working on laptop
    IT Management
    What comes first: ITAM or configuration management?
    IT asset management (ITAM) and configuration management are critical for IT modernization initiatives. Find out which should be implemented first.
  • Project management: 4 workers collaborating around a conference table
    Now on Now
    Project management for non-project managers
    The custom training team needed to manage projects from inception to close but had very little project management experience. Discover their solution.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

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