Chris Bedi

Chris Bedi, chief information officer, ServiceNow

Chris Bedi joined ServiceNow in September 2015 and serves as the chief information officer. Prior to joining ServiceNow, he spent nearly four years as CIO of JDSU, where he was responsible for IT, facilities, and indirect procurement. Chris held various positions at VeriSign between April 2002 and August 2011, including CIO, vice president of corporate development, and vice president of human resource operations. He began his career at KPMG Consulting and holds a bachelor’s degree in computer engineering from the University of Michigan.


  • ServiceNow increases its committement to COVID-19 relief
    COVID-19
    How our customers are innovating through the pandemic
    April 14, 2020
  • Work Better
    How CIOs lead in times of crisis
    March 17, 2020
  • Digital Workflows
    Learn how ServiceNow uses its own products at Knowledge 2019
    May 02, 2019
  • Business Impact
    How ServiceNow uses Enterprise Onboarding and Transitions to Accelerate New Hire Provisioning by 94%
    February 09, 2018
  • Business Impact
    How ServiceNow uses ITOM to Reduce P1 and P2 Incidents by 67%
    January 17, 2018
  • Business Impact
    How ServiceNow uses Security Operations to Deliver 6X Faster Processing via Automation and Integration
    December 05, 2017
  • Business Impact
    How ServiceNow Built an Application that Increases Approval Speed of Legal Agreements by 10X
    December 05, 2017
  • Digital Transformation
    How ServiceNow Uses ITBM to Accelerate Project Delivery by 20%
    November 10, 2017
  • Digital Transformation
    How ServiceNow uses the Now Platform® to achieve a 13-point increase in NPS and a 25% case deflection rate
    September 22, 2017
  • Digital Transformation
    How ServiceNow Uses GRC to Reduce 66% of our SOX Administrative Burden
    August 17, 2017
  • Digital Transformation
    How ServiceNow Uses Performance Analytics to Drive Business Outcomes
    July 14, 2017
  • Digital Transformation
    Using the NowPlatform to transform the IT experience
    June 05, 2017

Featured

  • Healthcare employee experience: 3 healthcare workers look at a tablet screen.
    Healthcare
    How healthcare company Roche innovated the employee experience
    Learn how healthcare company Roche found more agile, human-centric ways to improve collaboration and, ultimately, the patient and employee experience.
  • Customer zero: A group of workers collaborate around a conference table.
    Now Platform
    The Rome release starts at home—a customer zero story
    As customer zero, ServiceNow uses its own technologies to deliver benefits across the business. Learn how that experience influenced the Rome release.
  • Our journey to net zero by 2030
    Global Impact
    ServiceNow commits to net-zero greenhouse gas emissions by 2030
    ServiceNow has committed to achieve net-zero greenhouse gas (GHG) emissions by 2030—two decades earlier than anticipated—across our entire value chain.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year