Blake McConnell

Blake McConnell

Blake McConnell is Senior Vice President of Employee Workflow Products at ServiceNow and joined the company in May 2017. 

In his role, Blake and his team work closely with IT Service Management to deliver great experiences for employees and service desk agents. In addition to Employee Workflow Products, which include HR, Workplace and Legal Service Delivery, Blake also manages the Emerging Interfaces Platform team for ServiceNow, which includes mobile and conversational interfaces.

Prior to ServiceNow, Blake served as COO of Dell EMC’s Emerging Technologies Division. He also spent 10 years at VERITAS / Symantec running product management for backup, recovery and enterprise security, as well as leading various alliances, business development and strategy teams.  

Blake holds an undergraduate degree in mathematics from Vanderbilt University and an MBA from Northwestern’s Kellogg Graduate School of Management.


  • employee workflow solutions help remote employees stay safe 
    Business Impact
    New Employee Workflow Solutions Keep Workforces Safe 
    01-07-2021
  • Safe Workplace Apps help companies return to work
    Business Impact
    New features and interface for Safe Workplace Apps
    11-19-2020
  • Coca-Cola European partners determine a safe return to workplace
    Business Impact
    ServiceNow and Coca-Cola European Partners offer blueprint for safe return to workplace
    11-18-2020
  • New integration with Uber for Business gets employees safely moving again
    Business Impact
    New integration with Uber for Business gets employees safely moving again
    08-11-2020
  • employee using a mobile device at work
    Digital Transformation
    The enterprise is ripe for mobile disruption
    04-30-2020

Featured

  • Life at Now
    ServiceNow Tokyo's secret to success - openness
    If there’s one rule that the ServiceNow Tokyo sales team lives by, it’s: bring your ideas to the table. “Everyone wants to contribute,” says Masashi Murase, vice president and managing director of ServiceNow’s Tokyo office. Read more about this successful high-growth team.
  • Life at Now
    Team Hyderabad: Where developers love the learning curve
    Discover more about how our developers in Hyderabad have been able to consistently deliver innovative products and features to our customers.
  • Now on Now
    Employees are on board with onboarding
    ServiceNow welcomes new hires to the family with an onboarding platform that combines all tasks, including cross-functional workflows, and relevant information in a single experience. New hires say the experience—almost fully digital—strongly reflects ServiceNow’s positive culture.

Trends & Research

  • Business Impact
    The future of the workplace—predictions for 2020 and beyond
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    Customer Experience
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Topics

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