Bill Hansey

Bill Hansey, Product Marketing Director, ServiceNow

Bill Hansey is a product marketing director at ServiceNow. During his six years at the company, he's supported the IT Workflows solutions and IT Service Management (ITSM) products, focusing on customer messaging and sales enablement and driving ITSM-related content for the annual Knowledge conferences. 

Bill has more than 20 years of product marketing experience in IT software, hardware, and SaaS solutions. Before joining ServiceNow, he worked at Symantec, TrendMicro, and other IT security companies. Bill is an avid runner, former Alaskan, and French Bulldog herder.


  • Peripheral vision for CIOs: A close-up of a man with glasses
    AI and Automation
    Peripheral vision for CIOs starts with AI-powered service operations
    October 25, 2021

Featured

  • Two manufacturing employees discuss work in a lab.
    Manufacturing
    3 ways manufacturers can embrace agility and stay competitive
    Manufacturing companies need to shift the way they operate. Learn three ways ServiceNow can help manufacturers embrace agility and come out stronger.
  • 2 ServiceNow employees and 2 Benedict College students
    Culture
    ServiceNow and Benedict College partner to create pathways to success
    ServiceNow is making a $1 million investment in Benedict College, a historically Black college in South Carolina. Find out why and what this means to students.
  • Ransomware defense: A man's left eye shows while binary code covers the rest of his face.
    Cybersecurity and risk
    A comprehensive lifecycle approach to ransomware defense
    Ransomware defense strategies are too often haphazard. The best way to ensure end-to-end cybersecurity is with a strategic, four-phase lifecycle program.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
Productivity depends on people
4 ways AI can power IT asset management

Topics

Year