Amjad Shaikh

Amjad Shaikh, Director, IT Product Strategy and Incubation, ServiceNow

Amjad Shaikh, director of IT product strategy and incubation at ServiceNow, is a storyteller, design thinker, and nimble leader with a focus on user-centered design and value-base software delivery using efficient engineering practices. He has enjoyed many positions throughout his career, including product management, engineering, presales, and strategy, with a singular focus: putting the customer at the center of everything he does.  In his current role, Amjad and his team use the Now Platform in initiatives involving artificial intelligence, machine learning, computer vision, and augmented reality, with the goal of building the next generation of modern apps.


  • 4 happy employees: Enterprise Service Management improves productivity and breaks down silos for a better employee experience.
    Now on Now
    ESM: How we break down silos, boost productivity, and reduce costs
    August 03, 2021

Featured

  • ESG: Solar panels and greenery in the foreground of a cityscape
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    Australia spotlight: Why business leaders need to measure ESG impact
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    Lightstep Notebooks helps speed troubleshooting for SREs and developers
    I’m excited to announce Lightstep Notebooks, an added feature in Lightstep Observability that enables faster, more collaborative and accurate troubleshooting.
  • ServiceNow employees planting trees
    Culture
    Planting trees and growing community
    We partnered to coordinate 12 tree-planting and plant restoration projects around the world. Find out why and ServiceNow employees’ views of the experience.

Trends & Research

  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    IT Management
    Yes, agility is still critical to business success, says IDC
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Topics

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