Amjad Shaikh

Amjad Shaikh, Director, IT Product Strategy and Incubation, ServiceNow

Amjad Shaikh, director of IT product strategy and incubation at ServiceNow, is a storyteller, design thinker, and nimble leader with a focus on user-centered design and value-base software delivery using efficient engineering practices. He has enjoyed many positions throughout his career, including product management, engineering, presales, and strategy, with a singular focus: putting the customer at the center of everything he does.  In his current role, Amjad and his team use the Now Platform in initiatives involving artificial intelligence, machine learning, computer vision, and augmented reality, with the goal of building the next generation of modern apps.


  • 4 happy employees: Enterprise Service Management improves productivity and breaks down silos for a better employee experience.
    Employee Experience
    ESM: How we break down silos, boost productivity, and reduce costs
    August 03, 2021

Featured

  • Two women conversing with each other across a desk.
    Digital Workflows
    Governments need a Total Experience model for service delivery
    A gap often exists between government interactions – both citizens and employees – and stakeholders’ expectations. A strategic Total Experience (TX) approach can help governments bridge this gap.
  • Sandeep M., Giu V., and Shibani S., experience creators at ServiceNow
    Careers
    It’s the experience that matters
    Behind every great experience is a great workflow. Learn what is behind a great experience from ServiceNow's User Experience Team.
  • Gartner Magic Quadrant IT vendor risk management tool tile.
    IT Management
    ServiceNow named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools
    It is my honor to announce ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
Productivity depends on people
4 ways AI can power IT asset management

Topics

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