Alex Osborne

Alex Osborne
Alex Osborne, ServiceNow Director of Public Sector and Government - Alex has been a business leader in technology for over 20 years, helping organisations like ServiceNow, Microsoft, and Fujitsu shape market trends like the emergence of cloud, SaaS and the Internet of Things. He drives to focus on the customer, in order to launch and scale innovation into the UK and European markets.

  • Digital government comes of age
    Business Impact
    Digital government comes of age
    August 25, 2020
  • Digital Transformation
    Delivering on the promise of digital citizen services
    March 12, 2019

Featured

  • Two women conversing with each other across a desk.
    Digital Workflows
    Governments need a Total Experience model for service delivery
    A gap often exists between government interactions – both citizens and employees – and stakeholders’ expectations. A strategic Total Experience (TX) approach can help governments bridge this gap.
  • Sandeep M., Giu V., and Shibani S., experience creators at ServiceNow
    Careers
    It’s the experience that matters
    Behind every great experience is a great workflow. Learn what is behind a great experience from ServiceNow's User Experience Team.
  • Gartner Magic Quadrant IT vendor risk management tool tile.
    IT Management
    ServiceNow named a Leader in the Gartner Magic Quadrant for IT Vendor Risk Management Tools
    It is my honor to announce ServiceNow has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools.

Trends & Research

  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • Enhance customer experience.
    Customer Experience
    Top 3 priorities to enhance customer experience
  • employee workflow solutions help remote employees stay safe 
    Application Development
    How building an app can boost your team’s efficiency
Productivity depends on people
4 ways AI can power IT asset management

Topics

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