Powering government security and innovation in the cloud


Government security: US flag on sleeve of person sitting in front of a laptop

It’s no secret that government agencies are facing increasing restrictions and compliance regulations as they strive to ensure effective data governance and protection.

“Agencies have a lot of regulated information that needs to be governed, and they need to make sure it’s not compromised,” says Corey DuBois, senior advisory presales solution consultant at ServiceNow. “There are a lot of checks and balances they need to have in place.”

Because of these stringent requirements, agencies are typically restricted from leveraging out-of-the-box solutions. This often creates more challenges, such as finding the right people with the right skill sets to build the solutions and coming up with funding. Strict security and compliance regulations also limit agencies from taking advantage of the scale of the cloud to bring down the total cost of ownership.

A new world of possibilities

All of that is about to change. Technology leaders are investing in achieving the right certifications to support government agencies. This can provide governments with better access to innovative tools and help ensure their ability to meet necessary security and compliance standards.

“By leveraging a government cloud, agencies can consume cost-based applications more frequently, enabling them to meet the demands of their customers and their mission,” DuBois explains.

ServiceNow and Microsoft are helping enable this new level of innovation for government.

Partnering to embrace the cloud

At Microsoft Federal’s National Security Symposium 2022, prominent defense, intelligence, and security leaders came together to explore the latest trends, insights, and innovations.

In a partner panel discussion, DuBois highlighted our recent achievement in securing US Department of Defense (DOD) Impact Level 5 (IL5) Provisional Authorization for the ServiceNow National Security Cloud (NSC).

This makes the ServiceNow NSC one of the few software as a service and platform as a service (SaaS/PaaS) offerings built and authorized to meet the rigorous DOD Cloud Computing Security Requirements Guide at Impact Level 5.

Through NSC, the DOD, its mission partners, and select federal agencies can move highly sensitive data to ServiceNow cloud-based solutions hosted on Microsoft Azure Government. This includes controlled unclassified information and unclassified national security systems.

Microsoft Federal National Security Symposium 2022

Source: Microsoft Federal National Security Symposium, May 2-3, 2022, Washington, DC


Supporting mission-critical work

ServiceNow and Microsoft are aligned to help customers in the federal market move into private cloud, shared cloud, or trusted cloud offerings so they can realize the benefits and value of cloud services. Agencies can then accelerate key initiatives, such as security and zero trust, while leveraging analytics and insights directly within their cloud instance.

“There are a lot of activities to keep track of in any one instance,” DuBois says, “so being able to get insights into all the capabilities of that environment and automate that process is extremely valuable for government agencies.”

NSC enables agencies to take advantage of the benefits of the Now Platform® within a secure, trusted cloud environment. They can integrate everything on a single platform, digitize workflows across systems of record, and power innovation with low-code apps.

By connecting people, functions, and systems across the organization at greater speed and agility, agencies can spend more time focusing on mission-critical work while helping to reduce cost and risk.

The right cloud environment can make government more resilient, flexible, and responsive—all while keeping security at the forefront. ​NSC puts innovation and security hand in hand, giving you the ability to achieve your goals and meet necessary compliance standards.

Find out more about how ServiceNow and Microsoft are shaping the future of government.

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