Vaccine management reunites mother and daughter after COVID-19


ServiceNow vaccine management solutions are reuniting families.

ServiceNow employee Carolyn M. could never have predicted that when her mom, Linda, came to visit in 2020 all the way from Scotland, she’d nearly be stranded in the United States due to the COVID-19 pandemic. Linda did make it home but, as is true for many of us, her family’s world was turned upside down in an instant.

Now, after many long months of waiting to see each other again in person, Carolyn and Linda see a light at the end of the tunnel, thanks to vaccination efforts supported in part by ServiceNow vaccine management solutions.

As Linda makes plans to visit again very soon, she beams with pride that her daughter works for a company that’s helping to power an efficient rollout of vaccines in Scotland and around the world. Watch as Carolyn and Linda share their powerful story:


Vaccine management simplified

In late December 2020, ServiceNow teamed up with National Health Service (NHS) Scotland to ensure an efficient rollout of COVID-19 vaccines. Linda was among the millions of people the nation vaccinated.

Today, more than 100 organizations—including Children’s Minnesota and the state of North Carolina—are using the ServiceNow Vaccine Administration Management solution. Its out-of-the-box capabilities allow people to:

  • Access critical vaccine information.
  • Schedule appointments.
  • Receive appointment notifications from vaccine providers.

Using ServiceNow as their vaccine management command center, organizations can connect all of their data and track the success of their vaccine programming, making siloed, clunky, and error-prone work streams a thing of the past.

"Working for a company that's helping the vaccine rollout in Scotland made me feel really, fiercely proud." Carolyn M., Sr. Manager, Employee Communications & Engagement, ServiceNow


Learn more about the ServiceNow Vaccine Administration Management solution and Emergency Response apps that are supporting hundreds of companies through COVID-19 challenges.

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Topics

  • Our journey to net zero by 2030
    Cybersecurity and risk
    ServiceNow commits to net-zero greenhouse gas emissions by 2030
    ServiceNow has committed to achieve net-zero greenhouse gas (GHG) emissions by 2030—two decades earlier than anticipated—across our entire value chain.
  • Zero-trust architecture: A military woman types on a keyboard while looking at three monitors.
    Government
    5 ways federal agencies can augment a zero-trust architecture
    Federal government agencies have been mandated to advance toward a zero-trust architecture. Learn five ways they can augment one using the Now Platform.
  • Now at Work: Helping companies embrace digital transformation
    Events
    Now at Work: Helping companies embrace digital transformation
    The Now at Work 2021 Digital Experience provided a forum for companies to demonstrate how they’re using the Now Platform to bring about digital transformation.

Trends & Research

  • ServiceNow is a Leader in the Forrester Wave: Digital Process Automation, Q4 2021.
    AI and Automation
    ServiceNow recognized as a Leader in Digital Process Automation
  • ServiceNow is a Leader in the Forrester Wave: Enterprise Service Management, Q4 2021.
    Employee Experience
    ServiceNow named a Leader in Enterprise Service Management
  • Supporting hybrid work: A woman looks at a phone while writing in a notebook.
    Employee Experience
    ServiceNow a Strategic Leader in the 2021 Fosway 9-Grid™ for Cloud HR

Year