ServiceNow to acquire Swarm64 to support the world’s largest workflows


Employees working in an office

In just the last two years, ServiceNow has doubled the features and functionalities of the Now Platform to manage larger, more complex workflows for the new world of hybrid work. As demand for digital transformation grows, so do expectations for effectively leveraging data to create highly personalized experiences for customers and employees and to unlock productivity across the enterprise.

That’s why we’re excited to announce that ServiceNow has signed an agreement to acquire Berlin-based Swarm64, a leader in database performance and scale. With Swarm64, ServiceNow will help customers more effectively and efficiently manage data across many different use cases to execute complex, high-speed data analytics at a mass scale.

ServiceNow to acquire Swarm64


Customer environments have experienced an explosive growth in data volume. Swarm64’s expertise in database performance and scalability allows us to plan for the future by helping us deliver increasingly larger and more intelligent workflows for our customers.

Helping to future-proof the Now Platform

Today’s digitally transformed organizations require a hybrid database model that leverages both transactions and analytics in order to deliver intelligent workflows. But obtaining insights across the enterprise means simultaneously handling high volumes of data transactions and running sophisticated analytics with AI and machine learning models.

Swarm64 was co-founded in 2013 by CEO Thomas Richter with a team focused on one mission: to accelerate PostgreSQL database performance. Swarm64 offers a combination of the analytical and transactional database capabilities that support large-scale, intelligent workflows and enable best-in-class performance and scalability for our customers.

The combination of ServiceNow and Swarm64 means customers can query more data sources faster than ever, significantly expanding the scalability of the Now Platform.

In addition to bringing new database talent to ServiceNow’s engineering ranks, the acquisition of Swarm64 signifies ServiceNow’s latest investment in open source. Swarm64’s open-source-based database technology works extremely well for large-scale datasets, ultimately helping customers obtain the enterprise-wide insights needed to handle high volumes of data transactions and run sophisticated analytics in real time.

Querying more data sources faster is a game changer in our efforts to make the future of business more productive and efficient. We’re thrilled to bring on board an outstanding team of database experts to help us meet the ever-evolving expectations and needs of customers as we set our sights on becoming the defining enterprise company of the 21st century.

ServiceNow expects to complete the acquisition of Swarm64 in Q3 2021.

Update: ServiceNow closed the acquisition of Swarm64 on Aug. 20, 2021. The Swarm64 team is now part of ServiceNow.

Use of forward-looking statements

This blog contains "forward-looking statements" about the expectations, beliefs, plans, intentions, and strategies relating to ServiceNow’s acquisition of Swarm64. Such forward-looking statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Forward-looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward-looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward-looking statements we make. We undertake no obligation, and do not intend, to update the forward-looking statements. Factors that may cause actual results to differ materially from those in any forward-looking statements include, without limitation, the inability to assimilate or integrate Swarm64’s technology into our platform; unanticipated expenses related to Swarm64’s acquired technology; potential adverse tax consequences; disruption to our business and diversion of management attention and other resources; and potential unknown liabilities associated with Swarm64’s business. Further information on factors that could affect our financial and other results is included in the filings we make with the Securities and Exchange Commission from time to time.

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