ServiceNow partners: 2021 global award winners


Meet the ServiceNow partners 2021 global award winners.

As we continue to accelerate our growth to $10 billion and beyond, equipping, enabling, and empowering a vibrant and dynamic partner ecosystem is critical to our success. ServiceNow partners play a key role in accelerating the digital transformation journey of our joint customers by delivering amazing experiences and business outcomes uniquely enabled by the Now Platform. Partner success is synonymous with customer success.

I had the honor of recognizing our top-performing partners at ServiceNow’s 2021 Global Partner of the Year Awards digital event. These partners have excelled at developing Now-enabled workflow practices and services offerings, including key capabilities, competencies, and certifications to sell and deliver world-class business outcomes to our joint clients.

This year's award winners were based on partner performance in 2020 with the following attributes: revenue contribution, product line expansion, skill growth, overall business transformation, and others. Join me in congratulating the amazing ServiceNow 2021 Global Partner of the Year Award winners:

Accenture: Global Partner of the Year

Accenture demonstrated world-class execution in expanding its certification and ServiceNow business. This partner has shown notable commitment and investment in ServiceNow that drives innovation and positive business outcomes.

Devoteam: Global IT Workflow Partner of the Year

Devoteam did an outstanding job expanding its ServiceNow IT Transformation Workflow practice. This highlights the company’s commitment to delivering world-class experiences and outcomes to accelerate the digital transformation of our joint clients.​

Deloitte: Global Employee Workflow Partner of the Year

Deloitte expanded its Human Capital Transformation Practice with its ServiceNow-enabled Employee Workflow services offering. The company made a huge impact within the employee workflow space that enables employees across businesses to communicate, store, share, collaborate, and much more.

Accenture: Global Customer Workflow Partner of the Year

Accenture was exceptional in expanding its ServiceNow Customer Workflow Services offering and practice. Accenture’s proficiency around customer service provides innovation as ServiceNow customers look to transform the way they deliver customer service.

Accenture: Global Creator Workflow Partner of the Year

Accenture consistently delivered new levels of customer value in low-code development. This partner leveraged Creator Workflows to help customers meet the challenges of our time with agile automation that drives business velocity.


Segment Partners of the Year

Our Global Segment Partners of the Year demonstrated excellence in certification and ServiceNow pipeline growth. They also showed industry-leading engagement and the ability to exhibit substantial acceleration and growth. The winners are:

  • EchoStor Technologies: Global Specialist Segment Partner of the Year

  • Iceberg Networks Corp.: Global Premier Segment Partner of the Year

  • CDW Logistics LLC: Global Elite Segment Partner of the Year


Plat4mation: Global App Development Platform Partner of the Year

Plat4mation excelled in app development and ratings, building its apps on the Now Platform. It also exhibited strong year-over-year growth.

Cognizant: Global Accelerated Growth Partner of the Year

Cognizant accelerated its certification growth and ServiceNow pipeline expansion over the past two years, including key showcase wins.

Deloitte: Global Transformation Partner of the Year

Deloitte delivered several game-changing solutions that significantly transformed the client's business by providing outstanding value and outcomes. This partner also made significant strides in annual contract value and certification growth.

Infosys: Global Service Provider Partner of the Year

Infosys achieved overall excellence in delivery and ServiceNow pipeline growth. It consistently demonstrated the ability to deliver a world-class customer experience.

Nexus Technologies: Global Emerging Growth Markets Partner of the Year

Nexus Technologies showed extraordinary growth in certification obtainment and pipeline. The company exhibited significant progress over the last two years and has the potential for more growth moving forward in a targeted emerging market.


Industry Solutions Partners of the Year

Our Global Industry Solutions Partners of the Year were chosen for having the most innovative use-case solution and driving significant client business value and outcomes:

  • Deloitte: Global Industry Solutions - Financial Services Partner of the Year

  • Accenture: Global Industry Solutions - Telco Partner of the Year

  • KPMG: Global Industry Solutions - Healthcare Partner of the Year

  • Plat4mation: Global Industry Solutions - Manufacturing Partner of the Year

  • Tech Mahindra: Global Emerging Industry Solutions Partner of the Year


Congratulations to all the winners!

Last year, ServiceNow equipped and enabled our global partner ecosystem to make the world of work, work better for people and accelerate our customers’ digital transformation journeys. The ServiceNow global partner ecosystem delivered extraordinary employee and customer experiences and associated business value outcomes.

I’m encouraged by our ongoing progress and what we’ve accomplished together. We continue to force multiply with our partners on the journey to $10 billion and beyond.


Join us in delivering amazing experiences and business outcomes. Become a partner.


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