ServiceNow’s leaders unlock innovation


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As we enter the new year of 2021, tune in to hear from ServiceNow leaders and learn about new ways to unlock innovation at work to manage change with instant agility, with this month’s two-part blog series.


NATS and ServiceNow best practices: AIOps-driven automation drives faster resolution

Enterprise organizations rely on intelligent monitoring of their growing digital service footprint for visibility. And IT operations must monitor applications, users, containers, and even serverless computing to ensure healthy services. But what’s the best way to cut through all the event noise and simply focus on resolving issues faster?

Join our upcoming webinar and learn AIOps best practices. You’ll hear from National Air Traffic Services (NATS) UK and ServiceNow IT Operations experts on their journey in reducing resolution times to critical services. Our topics will cover how to:

  • Intelligently identify anomalies that can impact critical services 

  • Aggregate events and intelligence from multiple sources into one platform for faster resolution

  • Gain complete understanding of your service performance in a dashboard

  • Remediate issues with automated workflows

Hosted by Jamie Mead (NATS) along with Joe Corpion and Thangavel Viswam (ServiceNow). 


Intelligent Privacy Automation – The future of data privacy

Growing privacy concerns and emerging data privacy laws, such as the CCPA and GDPR, require organizations to not only know the location and usage of all personal data, but operationalize their privacy policies and accommodate a timely response to data access requests, too. But how can you ensure you’re always in compliance?

The EY Intelligent Privacy Automation (IPA) platform tailors its industry‑preferred practices into a seamless process to simplify data privacy requests, automate and manage fulfilment, and provide access to accurate, timely data.

Join our webinar. Learn how the EY IPA platform, powered by ServiceNow, can help you: 

  • Operationalize compliance to leading data privacy regulations

  • Centralize, automate, and scale data privacy governance and policy compliance

  • Provide a unified, more automated approach response to how personal data is used and retained

Hosted by: 

  • Joe Young, EY Americas, Business Development Executive 

  • Angela Saverice‑Rohan, EY Americas Data Privacy Leader

 

CIO Priorities: Unlocking value on your digital transformation journey

Until now, CIOs have been primarily focused on maintaining operations. But as their organizations shift to digital transformation, so are their priorities. They are moving towards becoming a value generator for the business—which requires automating work to empower innovation.

As with any plan, there must be a strategy to set everything in motion. The key areas of improvement that deliver high business outcomes include reducing risk of unplanned work, elevating customer and employee experiences, and increasing intelligence.

Watch our webinar to learn how ServiceNow® customers are unlocking value at every stage and opening doors for innovation. You’ll hear: 

  • Recent CIO research findings on their key priorities

  • Customer benefits realized at every stage of value generation

  • Customer examples with proof points

  • A roadmap for success in digital transformation 


From project to product, the only way to succeed in the future

Digital transformation is changing how organizations think about completing work. Increasingly, the focus is shifting from individual projects to a product-based approach—one where all development efforts are part of a planned lifecycle. This creates both opportunities and challenges that must be managed effectively.

Watch our webinar as we discuss:

  • Understanding this paradigm shift and what it means for your organization 

  • Developing the ability to successfully shift to a product-based development approach

  • Delivering a sustainable environment that is a catalyst for innovation, growth and success

Featured speakers:

  • Andy Jordan, president, Roffensian Consulting S.A. 

  • Doug Page, senior principal product manager, ITBM, ServiceNow

  • Jim Tisch, senior product marketing manager, ITBM, ServiceNow   

 

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Topics

  • Improving lives through digital transformation
    Digital Transformation
    Digital transformation is all about people
    ServiceNow technology has delivered digital transformation that’s resulted in business and commercial benefits for energy supplier Uniper and its people.
  • A system administrator sits at a computer monitor.
    Careers
    How to start and grow a system administrator career
    Whether you're getting started, improving your skills, or developing your system administrator career, we're here to help you.
  • Ambika, solution consultant, digital go-to-market, ServiceNow UK
    Careers
    Meet Ambika: From events planner to digital GTM consultant & beyond
    After selling her events-planning business and exploring what to do next, Ambika decided to apply to ServiceNow with no tech experience. Find out why it was one of her best moves ever.

Trends & Research

  • Two teenage boys look at a laptop computer. Maturity matters a lot in operational risk management.
    Cybersecurity and risk
    Are you managing operational risk with a teenage brain?
  • Business agility: A businesswoman climbs stairs while talking on her cellphone.
    Research
    Yes, agility is still critical to business success, says IDC
  • ServiceNow was named a leader in the Omdia Universe: Selecting an AIOps Solution, 2021-22.
    AI and Automation
    ServiceNow named a leader in Omdia Universe AIOps report

Year